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Customer Support - Voice Process Jobs Opening in AUGMENTIVE BUSINESS 7 SOLUTIONS PRIVATE LIMITED at Ashok Nagar, Bangalore

Customer Support - Voice Process

AUGMENTIVE BUSINESS 7 SOLUTIONS PRIVATE LIMITED
experience-icon 0 to 1 Years
salary-icon 18000 Monthly
Apply Now

Posted: 07 Aug 25

Job Description

Job Description for Customer Support - Voice Process

Job Profile: Customer Support - Voice Process
Location: Work from Home (WFH)
Job Mode: Contract (3 Months)
Salary: CTC ₹23,000 per month; In-hand ₹18,000 per month.
Notice Period: Immediate Joiners Preferred

Job Responsibilities:
  • Handle inbound and outbound customer queries.
  • Communicate effectively in both English and Hindi.
  • Provide high-quality customer service, ensuring timely resolution of customer issues.
  • Maintain a professional demeanour and document all customer interactions as required.
  • Strive to ensure customer satisfaction and efficient complaint management.
  • Adhere to company policies, 24/7 shift schedules, and quality standards.
Eligibility Criteria:
  • Graduation is mandatory for freshers. However, experienced candidates may apply even if they have not completed their graduation.
  • Minimum 1 year of experience in customer support (voice process).
  • Submission of experience letter, relieving letter, and last payslips is mandatory for verification
  • Only candidates with relevant customer support experience will be considered.
  • Comfortable working 24/7 rotational shifts (6 days working, 1-day rotational week off).
  • Proficiency in English and Hindi is mandatory.
Technical Arrangements Needed:
  • Must have a laptop or desktop with Windows 10, minimum 8GB RAM, and i5 processor.
  • Stable WiFi connection and USB headset required.


More information about this Customer Support - Voice Process Job

Please go through the below FAQs to get all answers related to the given Customer Support - Voice Process job

  1. What are the job requirements to apply for this Customer Support - Voice Process job position?
    • Ans: A candidate must have a minimum of 0 to 1 year experience as an Customer Support - Voice Process

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: Diploma, BA, 12th Pass (HSE)

  3. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  4. This Customer Support - Voice Process is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  5. How many job vacancies are opening for the Customer Support - Voice Process position?
    • Ans: There are immediate 1 job openings for Customer Support - Voice Process in our Organisation.

Job Particulars

Who can apply Freshers and Experienced (0 to 1 Years )
Hiring Process Face to Face Interview, Virtual Interview
Employment TypeFull Time
Job Id2730467
Locality Address Ashok Nagar
Country India

About Company

AUGMENTIVE BUSINESS 7 SOLUTIONS PRIVATE LIMITED
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