Dealer Support Executive Jobs Opening in AegisCovenant at Gurgaon-Others, Gurgaon
Job Description
Job Overview:
As a Dealer Support Executive, you will provide exceptional pre- and post-sales support to our dealer network. You will be responsible for resolving queries, providing product training, and ensuring smooth usage of our digital platform.
Responsibilities:
- Maximize Call Handling Efficiency: Ensure quick, effective handling of dealer queries and calls.
- Complaint Resolution: Address dealer complaints through chat and resolve issues promptly.
- Dealer Training: Train dealers on portal usage and provide knowledge.
- Pre & Post-Sales Support: Assist dealers with any follow-up queries and ensure satisfaction.
- Collaboration: Work closely with the team to ensure dealer needs are met and service standards are maintained.
Skills & Qualifications:
- Experience: 0-1 years in customer service (freshers can apply), dealer support, or related roles (preferably in insurance or automotive).
- Tech-Savvy: Proficient with digital platforms and CRM tools.
- Positive Attitude: Proactive, solution-oriented, and focused on customer satisfaction.
- Educational Qualification: Graduate degree in any discipline.
- Language proficiency: Must be fluent in Malayalam (mandatory), along with Malayalam fluency in Kannada or Tamil is an added advantage.
- Strong communication abilities.
- Quick learner & enthusiastic about sales.
- Persuasive personality.
What do we offer?
- Remuneration: We offer a competitive compensation package.
- Medical Insurance: All employees at AegisCovenant are covered by a health insurance plan to support any health emergencies.
- Incentives and Bonus: The company offers performance based lucrative incentives and bonuses to encourage its team members.
- Work-life balance: We encourage maintaining an appropriate work-life balance that suits the needs of the individual. In doing so, the organization remains willing to support the candidate as much as possible.
More information about this Dealer Support Executive Job
Please go through the below FAQs to get all answers related to the given Dealer Support Executive job
- What are the job requirements to apply for this Dealer Support Executive job position?
- Ans: A candidate must have a minimum of 0 to 1 year experience as an Dealer Support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA, BBS
- What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 21400 Monthly. The Salary will depend on the interview. This Dealer Support Executive is a Full Time in Gurgaon.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Dealer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Dealer Support Executive position?
- Ans: There are immediate 1 job openings for Dealer Support Executive in our Organisation.
Job Particulars
Who can apply Freshers and Experienced (0 to 1 Years )
Hiring Process Written-test, Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id2573314
Job Category Tech Support , Sales and Marketing
Locality Address Gurgaon-Others
State Haryana
Country India
About Company
About Us
Founded in July 2020, AegisCovenant has grown rapidly, serving over 1 million customers across 268 locations. We have become a leading provider of Roadside Assistance, Vehicle Leasing, and Insurance Management services.
Partnering with industry giants like Hero, Honda, TVS, Bajaj, and Royal Enfield, our pan-India presence and diverse product offerings have fueled our remarkable journey.
Our steadfast dedication to providing outstanding services has established us as a trusted and reliable service provider, earning us a reputation for excellence and reliability.
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