Debt Collector Jobs Opening in LK Associates at Koyambedu, Chennai

Debt Collector
Job Description
Process :
=> Locate and Contact Debtors
=> Negotiate Payment Plans
=> Maintain Records
=> Address Inquiries and Complaints
=> Ensure Compliance
=> Monitor and Update Accounts
Key Responsibilities:
1. Debt Recovery and Collection:
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Contact debtors through phone calls, emails, and written correspondence to remind them of outstanding debts.
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Utilize a variety of collection techniques, including setting up payment arrangements and negotiating settlements, to recover overdue amounts.
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Assess the financial situation of debtors to offer suitable repayment plans based on their ability to pay.
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Follow up regularly with debtors to ensure that payments are made as agreed.
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Keep accurate records of communication with debtors, including details of conversations, payment arrangements, and payment status.
2. Negotiation of Repayment Plans:
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Work with debtors to establish mutually agreeable repayment terms that are in line with company policies and the debtor’s financial capacity.
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Offer options such as lump sum payments, installments, or extensions to help debtors manage their obligations.
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Monitor ongoing repayment plans to ensure compliance and take appropriate actions if there are breaches or delays.
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Liaise with the finance or accounts department to ensure that payment schedules are accurately reflected in financial records.
3. Legal and Ethical Compliance:
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Ensure that all collection activities are in compliance with applicable laws and regulations, such as the Fair Debt Collection Practices Act (FDCPA), Consumer Protection Laws, and any local or regional regulations.
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Maintain professional and ethical conduct at all times, avoiding aggravation or undue pressure on debtors.
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Advise debtors on the legal consequences of non-payment or failure to comply with repayment plans.
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Escalate complex or contentious cases to legal teams or senior management as needed.
4. Reporting and Record Keeping:
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Maintain accurate, up-to-date records of all debt collection activities, including debtor contact information, payment history, and agreements.
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Regularly update debtor status in the collection management system or software to ensure real-time reporting.
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Provide regular updates to the Collections Manager or Finance Team regarding progress on overdue payments, including the status of negotiations and any challenges encountered.
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Prepare and submit periodic reports on collections performance, identifying trends or issues that require attention.
5. Customer Service and Relationship Management:
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Provide excellent customer service to debtors while maintaining a firm stance on recovering owed funds.
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Use effective communication skills to address debtor concerns and answer questions about their accounts, payments, or debts.
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Manage difficult conversations tactfully to avoid escalating conflicts while still achieving desired outcomes.
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Build and maintain positive relationships with debtors to facilitate future collections, where possible.
6. Risk Management and Recovery Optimization:
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Identify high-risk accounts and prioritize them for more immediate or intensive collection efforts.
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Analyze the financial history of debtors and collaborate with other teams to assess creditworthiness before making decisions about repayment plans.
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Help identify patterns in overdue payments and assist in refining strategies for improving debt recovery rates.
More information about this Debt Collector Job
Please go through the below FAQs to get all answers related to the given Debt Collector job
- What are the job requirements to apply for this Debt Collector job position?
- Ans: A candidate must have a minimum of fresher as an Debt Collector
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, 12th Pass (HSE), 10th Pass (SSC)
- What are the salary requirements for this job?
- Ans: The salary range is between 12000 and 15000 Monthly. The Salary will depend on the interview. This Debt Collector is a Full Time in Chennai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Debt Collector is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Debt Collector position?
- Ans: There are immediate 1 job openings for Debt Collector in our Organisation.