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experience-icon 0.6 to 1 Years
salary-icon 11000 - 14000 Monthly
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Posted: 19 May 23

Job Description

                                     Certification Required: DRA (Debt Recovery Agent) certified

Process: RBL Collection (Banking Collection/Debt Collection)

Experience: Must have 6 months to 1 year experience as a collection executive in any banking process. Candidate should not be from field collections, he/she must have experience in voice process.

Functional Area: Banking Collections/Debt Collections. Demonstrate an aptitude for debt collections & resolve customer query related to product or services to increase customer satisfaction and revenue.

Education: Graduation Qualification/Under Graduate. (Candidates who are only 12th pass out & not pursuing any graduation qualification will not be considered)

Certification Required: DRA (Debt Recovery Agent) certified

Language: - Good English (Speaking/Writing)


Job Description


Follow up with customers in a timely manner for debt collection purpose. Apply a positive customer service attitude in interactions with all customers. Be able to establish a positive rapport. Be patient and understanding in all customer interactions. Ensuring timely and professional responses to all queries received enabling satisfaction of customer. Build sustainable relationships and trust with customers through open and interactive communication. Follow communication procedures, guidelines and policies.


Desired Candidate Profile:


-         Must be graduate with basic computer skills.

-         Good English Communication Skills.

-         Highly self-motivated, willing to learn and quick adaptation to new processes within less time frame.

-         Able to think creatively and structure solution.

-         Flexible to work with challenging work environment

Salary: - 11k to 14k + Attractive incentives

Job Location: Pune

More information about this DEBT RECOVERY AGENT Job

Please go through the below FAQs to get all answers related to the given DEBT RECOVERY AGENT job

  1. What are the job requirements to apply for this DEBT RECOVERY AGENT job position?
    • Ans: A candidate must have a minimum of 06 Months to 1 year experience as an DEBT RECOVERY AGENT

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE), 10th Pass (SSC)

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 11000 and 14000 Monthly. The Salary will depend on the interview. This DEBT RECOVERY AGENT is a Full Time in Pune.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This DEBT RECOVERY AGENT is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the DEBT RECOVERY AGENT position?
    • Ans: There are immediate 1 job openings for DEBT RECOVERY AGENT in our Organisation.

Job Particulars

Who can apply Experienced (0.6 to 1 Years)
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1785628
Locality Address
Country India

About Company

AMS Comtel BPMS Pvt Ltd

Collections Executive

Company Profile: AMS Comtel business process management services Pvt Ltd is the Indian subsidiary of comtel solutions Pvt. Ltd, Singapore. Comtel solutions have been working in the area of technology and IT services for than 15 Years.

AMS Comtel is positioned to be comtel solution’s global business process solution provider (Business and knowledge process outsourcing and analytics).


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