Delivery Associate Jobs in Delhi,Faridabad,Gurgaon - Knowlarity Comunications
Job Description
What you do:
Be the SPOC for all the customers of Knowlarity.
- As a Tech Support Executive, you will solve their queries, complaints and requests within TAT and increase customer delight.
- Being the first point of contact for customers with queries, complaints and requests
- Ensuring timely and professional responses to customers/clients
- Taking ownership of tickets received and ensure closure till the customer is satisfied
- Outstanding communication (written and oral) and interpersonal skills
- Display customer empathy solution-driven approach
- Flexibility with rotational shifts and rotational weekly-offs
- Minimum 1 year of experience in technical support in voice, chat and email
- What you get:
- Opportunity to be part of a team that invented and dominates the emerging market in the cloud telephony industry
- A cool startup work environment with no dress code, work-from-home options and massive opportunities for growth
- Work from a prime location - easy accessibility from both Gurgaon and Delhi
Job Particulars
Role others
Education Any Graduate
Who can apply Experienced (1 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id407232
Job Category Others
Locality Address
State Haryana, Uttar Pradesh, Delhi
Country India
About Company
Knowlarity is the pioneer of cloud telephony in the emerging markets. The company has 10,000 customers with 250+ employees and is backed by investors Sequoia, Mayfield and Delta Partner
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