Delivery Boy Jobs Opening in E-commerce Company at Rohini, Delhi

Delivery Boy
Job Description
Job Summary:
The Delivery Boy is responsible for delivering food orders and grocery items to customers in a timely, accurate, and safe manner. As a key point of contact between the company and its customers, the delivery boy plays a crucial role in ensuring customer satisfaction and supporting daily delivery operations. This role involves traveling within assigned areas, handling products with care, and providing excellent service during each delivery.
The ideal candidate should be punctual, reliable, customer-friendly, and familiar with local routes and traffic regulations.
Key Responsibilities:
1. Pickup and Delivery
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Collect food packages or grocery items from restaurants, stores, or warehouses as per assigned orders.
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Deliver orders to customers at their doorstep within the expected timeframe.
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Ensure that all items delivered are complete, undamaged, and meet order specifications.
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Obtain customer signatures or confirmation upon delivery through apps or manual receipts.
2. Route and Time Management
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Plan and follow the most efficient routes to minimize delivery time and fuel usage.
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Use GPS navigation or delivery apps to track and manage delivery schedules.
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Avoid delays by managing time well and communicating with dispatch teams about any potential issues or roadblocks.
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Report delays, traffic problems, or emergencies to the supervisor promptly.
3. Customer Service
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Greet customers politely and deliver items with a friendly and professional attitude.
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Address customer inquiries regarding delivery timing, item condition, or order details.
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Report any customer complaints or issues to the appropriate department or manager.
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Handle products carefully to ensure a positive customer experience with every delivery.
4. Safety and Compliance
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Adhere to all local traffic laws and regulations while driving or riding.
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Ensure safe handling of perishable food items and groceries during transport.
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Maintain personal hygiene and cleanliness when handling food deliveries, especially when delivering hot meals or fresh items.
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Wear company uniform and carry ID or delivery credentials as required.
5. Cash and Payment Handling
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Collect cash payments when required and provide accurate change if applicable.
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Handle digital payment confirmations using mobile delivery apps or POS devices.
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Maintain accurate records of payments received and reconcile at the end of the shift.
6. Equipment and Vehicle Maintenance
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Inspect and maintain delivery vehicle (bike, scooter, or bicycle) regularly to ensure roadworthiness.
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Refuel or charge the vehicle as needed and keep it clean and presentable.
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Report any vehicle issues to the fleet manager or maintenance team promptly.
7. App and Order Management
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Use company-provided mobile apps to receive and manage delivery assignments.
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Update order statuses such as “Picked up,” “On the way,” and “Delivered” in real-time.
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Communicate with dispatch or support team through app or phone for delivery instructions or updates.
More information about this Delivery Boy Job
Please go through the below FAQs to get all answers related to the given Delivery Boy job
- What are the job requirements to apply for this Delivery Boy job position?
- Ans: A candidate must have a minimum of fresher as an Delivery Boy
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 10th Pass (SSC), No Education/Schooling
- What are the salary requirements for this job?
- Ans: The salary range is between 30000 and 40000 Monthly. The Salary will depend on the interview. This Delivery Boy is a Part Time in Delhi.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Delivery Boy is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Delivery Boy position?
- Ans: There are immediate 1 job openings for Delivery Boy in our Organisation.