Delivery Boy Jobs Opening in Grab at Behala, Garia, Howrah, Kolkata
Delivery Boy
Job Description
*POSITION* DELIVERY BOY
*PRODUCT* GROCERY
*PAYOUT* 45/- PER PERCEL WITHIN 3 KM
10/- WITH PER ADDITIONAL 10 KM
Key Responsibilities:
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Order Pickup and Delivery:
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Collect grocery orders from the store or warehouse based on assigned delivery schedule.
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Confirm the accuracy of items being picked up, ensuring they match the customer's order.
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Load and transport items carefully to prevent damage, spoilage, or loss.
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Deliver groceries to customers at their specified location (homes, apartments, offices, etc.).
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Ensure timely delivery as per the expected delivery time frame.
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Customer Interaction:
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Greet customers politely and hand over their orders with a positive attitude.
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Answer any customer questions related to the delivery if applicable.
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Obtain signatures, OTP verification, or digital confirmation upon successful delivery.
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Handle minor complaints or issues with professionalism and report major concerns to the supervisor or customer service team.
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Cash Handling and Digital Payments:
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If required, collect cash payments from customers and issue correct receipts.
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Use mobile payment apps and ensure accurate transaction handling for cashless payments.
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Submit collected payments to the store manager or accounts department daily.
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Route and Time Management:
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Plan delivery routes to minimize travel time and fuel consumption.
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Use GPS or delivery apps to track and follow the most efficient routes.
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Avoid traffic delays by staying informed about road conditions and alternate routes.
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Deliver orders on time and notify the customer in case of any delays.
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Vehicle Maintenance and Safety:
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Perform daily vehicle checks to ensure it is clean, fueled, and in good working condition.
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Report any mechanical issues immediately to the supervisor.
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Wear safety gear (helmet, reflective jacket) and obey all traffic laws.
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Maintain a safe and hygienic handling process, especially for perishable and frozen items.
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Inventory and Package Care:
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Ensure proper storage and handling of groceries during transportation.
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Prevent damage to fragile items such as eggs, glass bottles, or packed liquids.
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Report any discrepancies or damaged items during pickup or delivery.
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Return undelivered items to the store if the customer is unavailable or order is canceled.
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Record Keeping and Reporting:
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Maintain records of deliveries, including date, time, distance traveled, and payment status.
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Use a delivery app or manual logs to mark completed tasks.
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Communicate with dispatchers and store personnel about completed deliveries or issues.
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Customer Feedback and Relationship Building:
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Encourage customers to provide feedback or ratings after successful delivery.
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Act as a brand ambassador for the grocery store or delivery service.
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Build long-term trust with customers through punctuality, honesty, and professionalism.
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More information about this Delivery Boy Job
Please go through the below FAQs to get all answers related to the given Delivery Boy job
- What are the job requirements to apply for this Delivery Boy job position?
- Ans: A candidate must have a minimum of fresher as an Delivery Boy
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: No Education/Schooling
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Delivery Boy is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Delivery Boy position?
- Ans: There are immediate 1 job openings for Delivery Boy in our Organisation.
Job Particulars
About Company
Kolkata 
Freshers 
Salary not disclosed 
12th Pass (HSE) 
