Delivery Executive Jobs Opening in Flipkart at Attavar, Bondel, Bendoor, Mangalore, Shivamogga, Udupi
Delivery Executive
Job Description
Valid Driving License
Key Responsibilities
1. Parcel Delivery
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Deliver Flipkart parcels to customers on time as per the assigned delivery route.
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Ensure safe handling of products to avoid damages or losses.
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Verify delivery addresses and ensure packages reach the correct recipient.
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Handle fragile and high-value parcels carefully during transit.
2. Cash Collection (COD Orders)
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Collect payments from customers for Cash on Delivery orders.
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Verify the amount before accepting payments and provide receipts if required.
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Ensure safe handling and submission of collected cash to the company as per process.
3. Customer Interaction & Support
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Greet customers politely and maintain a professional attitude during deliveries.
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Provide assistance if customers have queries related to the parcel, payment, or return process.
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Escalate customer concerns to the delivery hub manager or customer support team if needed.
4. Record Maintenance & Documentation
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Update the delivery status on the company’s mobile application or system.
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Maintain accurate daily delivery logs and payment records.
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Report undelivered parcels, returns, or customer refusals immediately.
5. Coordination & Communication
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Coordinate with the delivery hub manager for parcel dispatch schedules.
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Inform the supervisor about traffic delays, route diversions, or any delivery issues.
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Work closely with the warehouse, operations, and customer support teams for smooth workflow.
Required Skills & Competencies
1. Communication Skills
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Basic verbal communication in Hindi, English, or regional languages.
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Ability to interact with customers politely and handle queries professionally.
2. Time Management
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Strong punctuality and ability to deliver parcels within the assigned timelines.
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Prioritize urgent deliveries and manage multiple tasks efficiently.
3. Navigation & Route Knowledge
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Familiarity with local routes, shortcuts, and traffic conditions.
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Ability to use Google Maps and GPS-enabled delivery apps for optimized navigation.
4. Customer Service Orientation
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Positive and helpful attitude towards customers.
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Ability to handle difficult situations or refusals calmly and professionally.
5. Technical Skills
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Knowledge of using mobile applications for scanning, OTP verification, and updating delivery status.
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Basic understanding of digital payment methods (UPI, cards, wallets, etc.).
More information about this Delivery Executive Job
Please go through the below FAQs to get all answers related to the given Delivery Executive job
- What are the job requirements to apply for this Delivery Executive job position?
- Ans: A candidate must have a minimum of 0 to 3+ year experience as an Delivery Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 10th Pass (SSC)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Delivery Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Delivery Executive position?
- Ans: There are immediate 1 job openings for Delivery Executive in our Organisation.
