Delivery Executive Jobs Opening in Kapnox Forex Private Limited at Banjara Hills, Hyderabad
Job Description
Job Summary:
A Delivery Executive is responsible for the safe, timely, and efficient delivery of goods and products to customers. This role requires strong customer service skills, a good driving record, and the ability to handle physical tasks such as loading and unloading goods. Delivery Executives often represent the company directly to customers, making it essential to maintain a professional and friendly demeanor. They are key players in the final stages of the delivery process, ensuring customer satisfaction and smooth service delivery.
The role demands a reliable, punctual individual who is capable of managing time efficiently, handling small to medium-sized packages, and working independently while following delivery schedules.
Key Responsibilities:
1. Loading and Unloading Deliveries:
-
Ensure products are loaded onto the vehicle carefully, ensuring they are secure and properly arranged to avoid damage during transit.
-
Unload items at customer locations and ensure delivery is completed in a safe, secure, and efficient manner.
-
Verify the correct product is delivered to the correct customer, checking items and quantities against delivery documentation.
2. Delivery and Route Management:
-
Follow the designated route to ensure timely deliveries.
-
Navigate to various locations using GPS systems or traditional maps, depending on company protocols.
-
Plan the most efficient route to save time and fuel, considering potential traffic, road conditions, and time-sensitive deliveries.
-
Make deliveries within specified time frames, ensuring punctuality and efficiency.
3. Customer Interaction:
-
Maintain a positive, professional, and friendly attitude while interacting with customers.
-
Confirm customer details (name, address, contact information) before delivering items.
-
Handle any customer inquiries about products or delivery details politely and professionally.
-
Address customer complaints or concerns and escalate issues to supervisors or customer service if necessary.
4. Documentation and Reporting:
-
Collect signatures, feedback, or other forms of acknowledgment for delivery completion.
-
Ensure all paperwork, including invoices and delivery logs, is completed accurately.
-
Report any delivery delays, discrepancies, or issues (e.g., missing or damaged items) immediately to the supervisor.
-
Keep accurate logs of deliveries, including time, customer details, and the condition of the product upon delivery.
5. Vehicle Maintenance and Safety:
-
Ensure the delivery vehicle is clean, well-maintained, and stocked with necessary items (e.g., tools, fuel, safety equipment).
-
Perform routine vehicle checks to ensure safety, including tire pressure, fluid levels, and overall vehicle condition.
-
Follow road safety regulations, wear seat belts, and adhere to all local traffic laws to ensure personal and public safety.
-
Maintain compliance with company policies regarding vehicle use, including fuel efficiency and vehicle cleaning schedules.
6. Handling Returns and Exchanges:
-
Manage any product returns or exchanges from customers, ensuring the process is smooth and documented.
-
Coordinate with relevant teams for product replacements or issue resolution.
-
Follow company procedures for processing returned goods, including checking the condition of items and updating records.
7. Efficiency and Time Management:
-
Meet daily, weekly, or monthly delivery targets set by the company.
-
Organize time and deliveries effectively to maximize productivity.
-
Manage routes, breaks, and time at customer locations to ensure all deliveries are completed within the required time frames.
More information about this Delivery Executive Job
Please go through the below FAQs to get all answers related to the given Delivery Executive job
- What are the job requirements to apply for this Delivery Executive job position?
- Ans: A candidate must have a minimum of fresher as an Delivery Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BBA/BBM
- What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 20000 Monthly. The Salary will depend on the interview. This Delivery Executive is a Full Time in Hyderabad.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Delivery Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Delivery Executive position?
- Ans: There are immediate 1 job openings for Delivery Executive in our Organisation.