Delivery Executive Jobs Opening in Manish enterprises at Gandhi Maidan, Kurji, New Jakkanpur, Patna, Darbhanga, Madhepura
Delivery Executive
0 Years 
24000 - 35000 Monthly 
Job Description
About the Role
The Delivery Executive is responsible for ensuring the safe, timely, and accurate delivery of goods, parcels, or food items from the company’s distribution point to customers. They play a crucial role in maintaining customer satisfaction by providing prompt service, handling products carefully, and maintaining professional conduct throughout the delivery process.
This role requires an individual with good time management skills, a customer-oriented mindset, and the ability to navigate efficiently. Delivery Executives are often the face of the company for customers, so professionalism and courtesy are essential.
Key Responsibilities
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Order Collection and Verification
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Collect parcels, goods, or food orders from the warehouse, restaurant, or distribution point.
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Verify the accuracy of order details, ensuring the correct products are being delivered.
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Check the condition of items to prevent damage during transit.
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Timely Delivery of Goods
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Deliver products to customers within the specified time frame.
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Choose the most efficient routes to minimize delays.
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Adhere to delivery schedules assigned by the operations team.
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Customer Interaction
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Greet customers politely and maintain a professional demeanor.
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Hand over goods carefully and ensure customer acknowledgment of receipt.
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Address basic queries related to the delivery or order process.
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Payment Handling (if applicable)
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Collect payments in cash or through digital modes for cash-on-delivery (COD) orders.
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Issue receipts where required and ensure accurate cash reconciliation at the end of the day.
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Vehicle and Equipment Management
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Operate delivery vehicles (bike, scooter, van, etc.) safely and in compliance with traffic regulations.
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Conduct routine checks to ensure vehicles are in good working condition.
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Report any mechanical issues or damages to the supervisor immediately.
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Documentation and Records
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Maintain accurate delivery logs, including time, location, and proof of delivery.
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Use company mobile applications or devices for tracking and reporting deliveries.
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Update order status in the system promptly after each delivery.
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Handling Returns and Complaints
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Collect returns or exchanges from customers as per company policy.
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Escalate customer complaints to the concerned department for resolution.
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Ensure proper documentation for returned items.
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Adherence to Company Policies
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Follow safety guidelines, traffic rules, and delivery protocols at all times.
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Wear company-provided uniforms and display identification where required.
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Maintain confidentiality of customer and company information.
Licenses: Valid driving license for two-wheeler or four-wheeler (as per job requirement).
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Skills:
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Good communication skills.
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Strong time management and organizational skills.
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Basic knowledge of navigation apps like Google Maps.
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Physical Requirements:
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Ability to lift and carry packages safely.
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Stamina to work in different weather conditions and travel long distances if required.
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Key Attributes
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Reliability and punctuality.
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Polite and customer-focused approach.
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Problem-solving skills in case of delays or route issues.
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Responsibility towards handling cash and goods.
More information about this Delivery Executive Job
Please go through the below FAQs to get all answers related to the given Delivery Executive job
- What are the job requirements to apply for this Delivery Executive job position?
- Ans: A candidate must have a minimum of fresher as an Delivery Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 10th Pass (SSC), Upto 9th Std, No Education/Schooling
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Delivery Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Delivery Executive position?
- Ans: There are immediate 1 job openings for Delivery Executive in our Organisation.
