Deputy Manager Jobs in Mumbai,Navi Mumbai - Kotak Mahindra Life Insurance

Deputy Manager

Kotak Mahindra Life Insurance

0 to 3 Years

Not disclosed

Expired

Posted: 03 Nov 18

Job Description

kotak Life Insurance Insurance invites Applications for MidOffice Deputy Manager.

Tentative timeline for Online application: 4th October 2018

Interview Location:Mumbai

Education: Engineer(B.E/B.Tech) freshers(IT/Computer only)/ BCA /MCA /BSc IT/Computer

PAY SCALE:2.5LPA + Variable component basis the performance

OBJECTIVE OF THE ROLE

Requirement Gathering for new projects

Requirement gathering for the new projects aligning with other departments to understand the complete flow of the process.

Scheduling meeting for the requirement discussion & finalization.

Preparation of process flow & flow chart.

Coordinating with Digital , IT & required departments to freeze the undertaken decisions.

Documentation of the finalised process considering all the business process is been covered.

Analysis of all the risk & impact incurred during the requirement gathering stage itself.

Preparation of all the possible test cases with the support of UAT team to validate all the business constraints.

Preparation of BRD covering all the business conditions & validations which need to be built in prescribed way.

To check the FSD shared by IT as per the given BRD.

Regular follow up is done to meet the timelines as per the project plan.

To support the UAT team where ever needed to clear the logical business queries & expectation during the testing phase.

To keep track of number of bugs & issues occurrence in UAT delivery & get the same smoothly resolved as early as possible to carry the UAT on track.

Follow up to close the UAT shows topper bugs which hamper the project timelines.

Required data is been shared to the UAT team whenever needed to complete the testing of the application.

The process flow is reviewed & tested before providing business sign off.

Final Testing of complete flow and validations is been checked in production after deployment.

Project is been broadcasted for usage to the master policy holder & sales coordinator.

Special training is been conducted to train the customer about the new features & facilities available in portal

Production issue Support.

Preparation of Change request to enhance the current functionality or production issue in portal.

To overcome the present application issues like Slowness, non-functioning of the available functionality.

Issue is been Call logged & overviewed the same to the production support team for resolution.

Follow up for the raised issue for resolution.

The issues are tested after the final resolution from Support team.

Weekly meeting are scheduled to discuss on the priorities of the open issues.

Minutes of meeting are prepared with all the actionable described.

Policy movement

Policy mapping for the new on boarding client in Suraksha portal.

Followed up & planned Right from the configuration, testing to the production deployment.

List of policies tracked & planned accordingly for deployment as per the business demand.

Deployed policies is tracked for usage.

Branch mapping of the policy through front end.

Testing of the policy after deployment in production.

IP whitelisting & port opening.

IP whitelisting of clients on boarding in Suraksha portal.

API IP whitelisting

Port opening for file transfer

Follow up for new sftp folder creation for the customer.

Training & Sales Application Support

Complete training for new client on boarding in Suraksha portal.

Application support to the clients throughout, whenever & wherever any issue or error occurred during uploads.

Follow up done with the Sales team to get the data uploaded in portal for every policy.

Customer queries support.

Tracking of Ticket Raised

Follow up & Tracking of the ticket raised during the course of time.

Job Particulars

Role others

Education BE/B.Tech, BSc, MCA

Who can apply Freshers and Experienced (0 to 3 Years )

Hiring Process Walk - In, Face to Face Interview

Employment TypeFull Time

Job Id504752

Job Category IT/Software , Walkin , BSc/BCA/BBM , Computer Operator

Locality Address

State Maharashtra

Country India

About Company

Kotak Mahindra Life Insurance Company Limited is a private Life Insurance company in India.The company was founded in 2001. It caters to 15 million customers,with 232 branches in around 167 cities and towns in India with 99,275 agents. Under the umbrella, the company offers various protection plans, savings and investment plans, child plans and retirement plans

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