Desktop Engineer Jobs Opening in For a Client of TeamLease Digital at Bengaluru
FEATURED JOBDesktop Support Engineer
organization.
Job Description
Key Responsibilities
Hardware & Software Support: Installing, configuring, and troubleshooting desktop computers, laptops, peripherals (printers, scanners), and software applications.
Troubleshooting: Diagnosing and resolving hardware, software, and networking problems via phone, remote sessions, or in-person
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System Maintenance: Performing routine maintenance, applying updates, and ensuring system security (e.g., antivirus, firewalls).
User Support & Training: Assisting employees with technical issues, explaining complex technical concepts, and training users on system usage.
Asset Management: Managing the lifecycle of computer hardware, including imaging, deploying, and retiring devices.
Documentation: Tracking support requests via ticketing systems and updating documentation for FAQs and technical issues.
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Required Skills and Qualifications
Technical Knowledge: Proficient in Windows/Mac OS environments, network connectivity (VPN/LAN/DHCP), and SaaS applications.
Hardware Proficiency: Experience with hardware repair and troubleshooting (desktops, laptops, printers).
Certifications: Often requires certifications such as CompTIA A+, Microsoft Certified Solutions Associate (MCSA), or ITIL.
Communication Skills: Strong interpersonal skills to communicate technical details to non-technical users.
Problem-Solving: Excellent diagnostic skills to quickly identify and solve technical issues
Job Particulars
About Company
Bangalore 
1 to 3 Years 
Salary not disclosed 
BCA, Any Graduate 
