Desktop Engineer Jobs Opening in Wipro Limited at Bengaluru, Pune, Lucknow
FEATURED JOBIT Support Associate
organization.
1 to 6 Years 
10000 - 40000 Monthly 
Job Description
IT Support Associate with 6+ years of overall professional experience and 3+ years of relevant experience in technical support, remote operations, workflow coordination, and troubleshooting. Skilled in Python scripting, REST APIs, issue resolution, incident tracking, system support, and operational reporting. Familiar with Windows/Linux environments, networking basics, CRM tools, ticket coordination, and enterprise support workflows. Provided remote technical and operational support for internal systems and consultant onboarding processes. Assisted users with troubleshooting login, access, documentation, and system-related issues. Maintained and updated databases, tracking systems, and internal records. Handled issue tracking, ticket coordination, and operational support activities in a remote work environment. Coordinated with internal teams and external stakeholders to resolve technical and operational issues. Performed data validation, profile management, and issue tracking activities. Managed documentation, reporting, and status tracking using spreadsheets and internal tools. Supported process automation tasks and handled basic troubleshooting for workflow-related issues. Worked in a fast-paced remote support environment during US shifts. Assisted in resolving user queries and ensuring smooth operational workflows.
