Desktop Engineer Jobs in Chennai - Talent Foster
Job Description
- We are looking for a Desktop Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems.
- Address user tickets regarding hardware, software and networking
- Walk customers/stake holders through installing applications and computer peripherals
- Ask targeted questions to diagnose problems
- Guide users with simple, step-by-step instructions
- Conduct remote troubleshooting
- Test alternative pathways until you resolve an issue
- Customize desktop applications to meet user needs
- Record technical issues and solutions in logs
- Direct unresolved issues to the next level of support personnel
- Follow up with clients to ensure their systems are functional
- Report customer feedback and potential product requests
- Help create technical documentation and manuals
- Must have 6 months to 2 years of work experience in the designated work area Desktop Support Engineer.
- Ability to perform remote troubleshooting and provide clear instructions.
- Excellent problem-solving and multitasking skills.
- Customer-oriented attitude.
- BE/B Tech in CSE
Job Particulars
Role engineer core non it
Education BE/B.Tech
Who can apply Experienced (0.6 to 2 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id357275
Job Category Core Technical
Locality Address
State Tamil Nadu
Country India
About Company
Talent Foster is a recruitment consulting firm with a virtual extension to your recruiting team.Talent foster RPO services helps your recruitment team to enhance efficiency,reduce operational costs and give you the competitive edge.
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