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Desktop Engineer Jobs Opening in Ichiban Infotech at Fort, Mumbai

Desktop Engineer

Ichiban Infotech
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Posted: 24 Jul 25

Job Description

Job Summary

We are looking for a knowledgeable and motivated Desktop Engineer to join our IT support team. The ideal candidate will be responsible for installing, configuring, maintaining, and troubleshooting desktop systems, laptops, printers, and other hardware and software within the organization. You will also provide end-user support to resolve issues related to operating systems, applications, and network connectivity.

This role is suited for individuals who enjoy problem-solving, have a strong understanding of IT infrastructure, and can work efficiently in a fast-paced environment. You will play a crucial role in ensuring the day-to-day IT operations run smoothly and that employees are supported effectively.

Key Responsibilities

1. Desktop Support & Troubleshooting

  • Provide technical support to end-users for desktop systems, laptops, printers, scanners, and other IT equipment.

  • Diagnose and resolve hardware and software issues, including application errors, system crashes, and network problems.

  • Install, upgrade, and maintain operating systems (Windows, Linux, etc.) and standard applications.

2. Installation & Configuration

  • Set up and configure new desktops, laptops, and peripheral devices as per company requirements.

  • Install, configure, and troubleshoot productivity software (MS Office, email clients, antivirus, etc.).

  • Manage user accounts and access permissions in Active Directory (if applicable).

3. Network & Connectivity Support

  • Assist in configuring network settings on desktops and laptops (IP, DNS, Proxy, Wi-Fi, LAN).

  • Troubleshoot internet issues, network drops, and basic connectivity problems.

  • Work with the network team to resolve deeper network-related concerns.

4. Asset Management & Documentation

  • Maintain inventory of IT hardware and software, ensuring records are up-to-date.

  • Document support tickets, user requests, and issue resolution in the service desk system.

  • Track warranty and maintenance schedules for desktops and laptops.

5. User Support & Training

  • Provide on-site or remote assistance to employees for system-related queries.

  • Assist users with email configuration, backup processes, and basic IT hygiene.

  • Train end-users on basic system operations, security protocols, and software usage.

6. Security & Maintenance

  • Ensure all systems are updated with the latest security patches and antivirus definitions.

  • Monitor for malware or potential threats and take action when necessary.

  • Regularly back up data and assist in disaster recovery planning when required.


More information about this Desktop Engineer Job

Please go through the below FAQs to get all answers related to the given Desktop Engineer job

  1. What are the job requirements to apply for this Desktop Engineer job position?
    • Ans: A candidate must have a minimum of fresher as an Desktop Engineer

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), 12th Pass (HSE), 10th Pass (SSC)

  3. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  4. This Desktop Engineer is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  5. How many job vacancies are opening for the Desktop Engineer position?
    • Ans: There are immediate 1 job openings for Desktop Engineer in our Organisation.

Job Particulars

Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id2721038
Locality Address Fort
Country India

About Company

Ichiban Infotech
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