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Desktop Engineer L2 Jobs in Bangalore, Pune - For a client of TeamLease Services Ltd

Desktop Engineer L2
For a client of TeamLease Services Ltd
For a client of TeamLease Services Ltd
Last Date 30 Mar 2021
This Job is Expired

For a client of TeamLease Services Ltd - Job Details

Date of posting: 29 Jan 21

End User Support Experience


  • Five to six (5-6) years’ of strong experience providing IT Infrastructure field support which includes
  • troubleshooting hardware, software, operating system issues and problems and fixing the issues
  • without impacting / violating the hardware warranty or customer security compliance requirements.
  • Excellent Customer management skill,
  • Good in oral and written communication
  • Self- Driven and result oriented.
  • Really passionate about the work
  • Takes proactive ownership and works with sense of urgency

 Hardware Troubleshooting and Repair


  • Skilled in desk side support for Installing & L2 level troubleshooting of Operating Systems,
  • L2 level experience in installing & troubleshooting hardware issues for Laptop, Desktop, Printers and
  • accessories
  • Good knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart and
  • physical assistance activity under instruction, at sites
  • Ability to lift / move computer equipment weighing up to 50Lbs.
  • Conference room A/V equipment assistance & troubleshooting
  • L2 level VOIP phone configuration & troubleshooting
  • Smart hand support for peripheral and networking hardware, including, but not limited to monitors,
  • keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls,
  • racks, cabinets, multi-port data termination panels all under ‘Smart Hands’ capability

 Operating System & Software


  • Expert in desk side support for Installing & troubleshooting Operating Systems (Windows /
  • MAC/Linux OS)
  • Experience with Anti-spyware and Anti-virus software.
  • Deep dive analysis of OS and application issues including antivirus or others
  • Good knowledge on installation and troubleshooting ofstandard software’s/ application like Adobe,
  • browsers
  • Good knowledge on installation and troubleshooting of office applications (O365, Outlook, Excel,
  • Word, PowerPoint, Teams, Skype, OneDrive)
  • Good knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP working principles
  • Good knowledge in configuring mail & troubleshooting of Mobile Device Management system (
  • Airwatch / Xenmobile / Mobile iron etc),
  • Understanding on Data backups,
  • Understanding and troubleshooting for VDI, SCCM / LanDesk / Altris,
  • Good knowledge in configuration & troubleshooting of Apple machines /mobile devices


Job Summary

Job Type : Full Time
Job Category :
Hiring Process : Face to Face Interview
Who can apply : Freshers

About For a client of TeamLease Services Ltd

NA
This Job is Expired
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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