Desktop Engineer L2 Jobs in Bangalore, Pune - For a client of TeamLease Services Ltd
FEATURED JOBDesktop Engineer L2
For a client of TeamLease Services Ltd
0 Years 
200000 - 450000 Yearly 
LLM, B.Arch, Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std, Vocational Training, B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, Other Graduate, Other Post Graduate 
Expired
Posted: 29 Jan 21
Job Description
End User Support Experience
- Five to six (5-6) years’ of strong experience providing IT Infrastructure field support which includes
- troubleshooting hardware, software, operating system issues and problems and fixing the issues
- without impacting / violating the hardware warranty or customer security compliance requirements.
- Excellent Customer management skill,
- Good in oral and written communication
- Self- Driven and result oriented.
- Really passionate about the work
- Takes proactive ownership and works with sense of urgency
Hardware Troubleshooting and Repair
- Skilled in desk side support for Installing & L2 level troubleshooting of Operating Systems,
- L2 level experience in installing & troubleshooting hardware issues for Laptop, Desktop, Printers and
- accessories
- Good knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart and
- physical assistance activity under instruction, at sites
- Ability to lift / move computer equipment weighing up to 50Lbs.
- Conference room A/V equipment assistance & troubleshooting
- L2 level VOIP phone configuration & troubleshooting
- Smart hand support for peripheral and networking hardware, including, but not limited to monitors,
- keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls,
- racks, cabinets, multi-port data termination panels all under ‘Smart Hands’ capability
Operating System & Software
- Expert in desk side support for Installing & troubleshooting Operating Systems (Windows /
- MAC/Linux OS)
- Experience with Anti-spyware and Anti-virus software.
- Deep dive analysis of OS and application issues including antivirus or others
- Good knowledge on installation and troubleshooting ofstandard software’s/ application like Adobe,
- browsers
- Good knowledge on installation and troubleshooting of office applications (O365, Outlook, Excel,
- Word, PowerPoint, Teams, Skype, OneDrive)
- Good knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP working principles
- Good knowledge in configuring mail & troubleshooting of Mobile Device Management system (
- Airwatch / Xenmobile / Mobile iron etc),
- Understanding on Data backups,
- Understanding and troubleshooting for VDI, SCCM / LanDesk / Altris,
- Good knowledge in configuration & troubleshooting of Apple machines /mobile devices
Job Particulars
Role it hardware engineer
Education LLM, B.Arch, Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std, Vocational Training, B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, Other Graduate, Other Post Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1105250
Job Category
Locality Address
State Karnataka, Maharashtra
Country India
About Company
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