Desktop Hardware Support Jobs in Hyderabad - Astreya
Job Description
- Support users on all issues related to internal custom built application tools
- Support users on issues relating to Linux workstations and network connectivity
- Troubleshoot some Windows 7, Apple OS and Linux OS
- Reimage and deploy workstations for pre-existing and new users
- Build and maintain relationships with counterparts on other sites such as Telops, Techstop, Development, Local Management, Printing, Mentors and Tool POCs to aid with a unified approach to global issue diagnostics and resolution.
- Initial level of debugging and resolution (e.g. restarting edit server, interpreting latency graphs, identifying local vs global issues etc)
Job Particulars
About Company
Astreya is a premier IT solutions provider offering strategic and tactical services for some of the world’s most recognizable and innovative organizations.
Headquartered in the heart of Silicon Valley, Astreya is committed to delivering technology enabled services to fuel digital transformation. Astreya is a global company that employs over 1,000 IT professionals in more than 30 countries.
Astreya was founded in 2001 as a staffing company and value-added reseller. Demand for our expertise increased and the company grew quickly. From its origins as a tactical source of IT talent, Astreya expanded its solutions to focus on Managed Services and Professional Advisory Services.
Today our customers value our ability to innovate beyond the SLA. Clients benefit from the technology and insight we bring to bear in our solutions. We enable businesses to make better decisions, achieve operational efficiency and gain a competitive edge.
