Desktop Support Engineer Job in Anunta Technology Management Services Limited
FEATURED JOBDesktop Support Engineer
organization.
2 Years 
10000 - 60000 Monthly 
Job Description
Career Objective:
Desktop Support Engineer looking for an opportunity to provide benefit of expertise in providing technical support and troubleshooting surprise to end users with special focus on minimizing system downtime.
Work Experience:
Photon Interactive Pvt Ltd
Designation: Desktop Support Engineer
Duration: Feb 2025 to till now.
Accenture Solutions Pvt Ltd
Designation: Desktop Support Engineer
Duration: 24-Jan-2023 to 31-Jan-2025
Responsibilities:
Diagnose Hardware and Software Problems, And Replace Defective Components.
Handling Virus Issues and Antivirus Software Issues for Desktops.
Strong In Hardware Assembling & Troubleshooting.
MS Outlook Configuring, Outlook backup & restore and Troubleshooting.
Handling Remote desktop and team viewer.
Installation Printer Drivers and Troubleshooting.
User Profiles Backup and Restore.
Advising on software or hardware upgrades.
Providing basic training in computer operation and management.
Address user issues/tickets/mails regarding hardware, software and basic networking installing applications and computer peripherals OS installation and making systems ready with all basic required software’s.
Conduct remote troubleshooting. Working with hardware vendors on fixing Hardware issues.
Consult and Escalate tickets to 2nd/3rd level support to find resolution.
Knowledge in installation and configuration Operating system like Win 7/8/10/11.
Technical Skills:
Remote Management Through Team Viewer, Bomgar, Microsoft Teams and Ammy Admin.
Good Hands-on Experience Backup & Restore of Mails, Profiles in Mailing Client MS Outlook.
Troubleshooting hardware, software and OS related issues in End-user systems.
Have In-depth Knowledge of Asset Management.
Onboarding the Assets in Manage Engine (Asset Management Portal).
