Desktop Support Engineer Jobs in Bangalore,Chennai,Hyderabad - Ford motor
Job Description
- Answering customer inquiries and listen to their problems/asks
- Troubleshooting customer reported problems – Remote support and On-site support.
- Identifying root causes for the problems and taking corrective and preventive steps.
- Installation of OS and software.
- Providing training to the customer on software and solutions.
- Product demonstration to customers.
- Generating problem reports, logging issues, escalation of critical issues.
Required Skills:
- Good reasoning and analytical skills
- Good listening skills
Job Particulars
Education BCA
Who can apply Freshers
Hiring Process Written-test, Face to Face Interview, Telephonic Interview, Group Discussion
Employment TypeFull Time
Job Id1260979
Job Category Tech Support
Locality Address Attibele, Bommanahalli, Electronic City , Sholinganallur , Ameerpet, Banjara Hills , Film Nagar , Hitech City , Jubilee Hills
State Karnataka, Tamil Nadu, Telangana
Country India
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