Desktop support engineer Jobs in Bangalore - IGNITES HUMAN CAPITAL SERVICE PVT Ltd.
FEATURED JOBDesktop Support Engineer
IGNITES HUMAN CAPITAL SERVICE PVT Ltd.
0 Years 
250000 - 350000 Yearly 
LLM, B.Arch, Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std, Vocational Training, B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, Other Graduate, Other Post Graduate, Other Course 
Expired
Posted: 07 Jun 19
Job Description
- 'Greetings from IGNITES Human Capital Services'
- We Have Excellent Openings in MNCs International/Domestic BPO for Freshers/experienced(with excellent communication skills in English&Hindi).
- Those who are Looking for BPO, day/UK/us shift
- Minimum 6 months of call taking experience in Technical support (Hardware/Software) or 1 year Field service in PC, Desktop support
- Fluency in English & Hindi language.
- Knowledge on PC hardware, Windows OS, Wireless and Networking troubleshooting.
- Typing speed minimum of 25 words per min
- Should be fluent in communication skills both spoken & written
- Strong problem-solving and client facing skills
- To provide best in class Technical support to customers over Phone.
- Take end to end ownership of customer issues reported.
- Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
- Follow standard operating procedures & escalate to internal teams for quicker resolution.
- Document solutions in the form of the knowledge base, Tech notes and Articles and help build a robust knowledge base which can be referred to in the future.
- Day Shifts, 10 am to 7 pm Monday to Saturday.
- Bachelors degree / Diploma with a minimum of 13 years in Education. 10th plus Diploma also
- Min 6 Months Experience is mandatory Profile Summary
- Salary:- 2-3.5 lakhs
- 5 Copies of Resume
- 1 Passport photograph
Job Particulars
Role engineer core non it
Education LLM, B.Arch, Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std, Vocational Training, B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, Other Graduate, Other Post Graduate, Other Course
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id592749
Job Category Core Technical
Locality Address Marathahalli
State Karnataka
Country India
About Company
IgNITES Human Capital
Services
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