Desktop Support Engineer Job in For a client of TeamLease Services Ltd at Hyderabad

Payroll - Imsi Staffing Pvt Ltd (A Teamlease Company)

Client - Anunta Technologies

Salary - 11 in hand

24*7 support

Job Description

• Provide technical support/services to users at customer premises
• Conduct remote troubleshooting of computer problems
• First level hardware support for end user
• Troubleshooting desktop / laptop OS issues.
• Support for standard software issues (Isolate system issues; diagnose standard software issues and report hardware issues to respective Supplier.
• Installation / configuration of e-mail clients
• Troubleshooting e-mail client related issues
• Troubleshooting issues related to standard office software (MS Office Word, Xls, PowerPoint etc.) and internet client .
• Remove virus from respective desktop / laptop with the antivirus software.
• Provide VIP support to the identified list of users