Desktop Support Engineer Jobs in Mumbai - For a client of TeamLease Services Ltd
Job Description
Job Description
Address user tickets regarding hardware, software and networking
Walk customers through installing applications and computer peripherals
Ask targeted questions to diagnose problems
Guide users with simple, step-by-step instructions
Conduct remote troubleshooting
Test alternative pathways until you resolve an issue
Customize desktop applications to meet user needs
Record technical issues and solutions in logs
Direct unresolved issues to the next level of support personnel
Follow up with clients to ensure their systems are functional
Report customer feedback and potential product requests
Job Particulars
Role it software engineer
Who can apply Experienced (0.6 to 1.5 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1116473
Job Category
Locality Address
State Maharashtra
Country India
About Company
NA
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