Desktop Support Engineer Jobs in Mumbai - Info services Pvt Ltd
Job Description
- Email client trouble shooting
- Microsoft Office 2007, Office 2010 & 2013 support
- OS and Application trouble shooting
- Testing and document new requirement by client
- Sound knowledge in latest Hardware and technology
- Basic knowledge up on Asset tracking and Basic high gene activities
- Domain and Network level basic knowledge and understanding
- Skill to handle user escalation and VIP user support
- Should have 3 more years work experience in client environment supporting minimum 100 users either as a team member or individually
- Knowledge on VC and video/voice message tool
- Deep understanding up on SLA and ticket tracking tool
- Windows XP, Windows 7, Windows 8 ,8.1 & 8 Windows 10 experience
- Microsoft Office 2007, Office 2010 & 2013 support
- Knowledge of all software applications used within the organization
- Self-confidence and interpersonal skills
- Analytical and problem solving skills
- Good communication (both verbal and written) skill
Job Particulars
Role engineer core non it
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id387070
Job Category Core Technical
Locality Address Andheri East
State Maharashtra
Country India
About Company
InfoServices, a wholly owned subsidiary of
Hi Tech Informatics is the largest supplier of IT support services to
IBM in India. The exclusive partnership with IBM began in 1999 and later
on set the standards for long term trust based partnerships in Indian
IT industry. Hi Tech Informatics’ support services has been critical to
IBM to deliver internationally recognized services to companies such as
Bharati, Income Tax Department of India, ABB and Royal Bank of Scotland.
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