Desktop Support Engineer Jobs in Pune - SANCURO
Job Description
Job description :
Roles and Responsibilities.
Troubleshooting and installation of printers, scanners, Office and Business application installation and configuration. IP Address and IP-sub-netting knowledge Hand on experience on desktop assembly and windows operating system installation and
troubleshooting on Win7/Win8/Win10 and Server 2008/2012/2016/2019 VPN, VLAN, DHCP, DNS working knowledge. Installation / configuration/archive of outlook e-mail client Antivirus client installation and Definition update. Microsoft patches and service pack update on the system. Working knowledge on Active Directory (Creation/Suspension of Users, Organizational unit, service accounts and password reset), domain servers/DNS, domain controllers, IP addressing/DHCP Excellent remote troubleshooting skills (Laptop, Desktop, Printers, servers, storage, backups) Experience in handling user administration (G Suite, Azure Active Directory, NAV, Office 365, Dropbox, etc Working knowledge on Active Directory (Creation/Suspension of Users, Organizational unit, service accounts and password reset), domain servers/DNS, domain controllers, IP addressing/DHCP Basic Understanding of LAN network and troubleshooting. Configuration of a basic router and wireless access point Basic knowledge of ticketing tool to assign, update and close tickets in tool. Ability to communicate at all levels, both technical and non-technical Ability to perform well as part of a team under direct & indirect supervision Good communication skills (active listening skills), documentation skills, able to articulate and speak with a clear voice Attitude to Seek out new assignments and additional job duties, especially those outside the normal work area. Awareness of Information security policy and adherence Coordination with IT vendor for warranty support and call logging. Good communication skill verbal, email. Escalating IT issues to the next level where necessary and keep the user informed on call.
troubleshooting on Win7/Win8/Win10 and Server 2008/2012/2016/2019
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1154839
Job Category Diploma , BSc/BCA/BBM , Tech Support
Locality Address Pimple Saudagar , Pimpri
State Maharashtra
Country India
About Company
About CompanyABOUT SANCURO
Sancuro is an exclusive Ex-Commerce Platform working in the remote tech support domain. We provide niche expertise in system and network configuration and maintenance for IT-enabled establishments. Through refined security protocols, pay-per-service model and end-to-end array of services, we serve diverse industries and reputed clients.
Sancuro was established in 2016, with a dedicated focus on IT Network Infrastructure Solutions. The company is backed by the experience of Sanveer Infotech, which has been working in the field since 2008. Sancuro inherits the founding ideas of trust, integrity and assurance. We move ahead with the mission to achieve customer satisfaction by prompt and transparent services. While ensuring security and confidentiality of customer networks, our thrust is on building complete and safe networks through convergence.
Sancuro is an exclusive Ex-Commerce Platform working in the remote tech support domain. We provide niche expertise in system and network configuration and maintenance for IT-enabled establishments. Through refined security protocols, pay-per-service model and end-to-end array of services, we serve diverse industries and reputed clients.
Sancuro was established in 2016, with a dedicated focus on IT Network Infrastructure Solutions. The company is backed by the experience of Sanveer Infotech, which has been working in the field since 2008. Sancuro inherits the founding ideas of trust, integrity and assurance. We move ahead with the mission to achieve customer satisfaction by prompt and transparent services. While ensuring security and confidentiality of customer networks, our thrust is on building complete and safe networks through convergence.
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