Desktop Support Engineer Jobs Opening in CARE INFOTECH at Andheri East, Andheri West, Bandra East, Mumbai, Pune, Chennai

Desktop Support Engineer

CARE INFOTECH

0 Years

Not disclosed

Expired

Posted: 15 Nov 23

Job Description

A Desktop Support Engineer, also known as a Desktop Support Technician or Desktop Support Specialist, is a critical role in IT (Information Technology) responsible for providing technical assistance and support to end-users within an organization. Their primary focus is on ensuring that desktop and laptop computer systems, as well as related hardware and software, operate efficiently and effectively for employees or clients.

Here is a typical job description for a Desktop Support Engineer:
Job Title: Desktop Support Engineer

Job Summary: A Desktop Support Engineer plays a vital role in maintaining an organization's IT infrastructure by providing technical support to end-users, troubleshooting hardware and software issues, and ensuring a seamless computing experience.

Responsibilities:

Address client tickets with respect to equipment, programming and systems administration

Walk clients through introducing applications and PC peripherals

Pose designated inquiries to analyze issues

Guide clients with straightforward, bit by bit directions

Lead remote investigating

Test elective pathways until you settle an issue

Modify work area applications to address client issues

Record specialized issues and arrangements in logs

Direct annoying issues to a higher degree of help workforce

Circle back to customers to guarantee their frameworks are useful

Report client criticism and potential item demands

Assist with making specialized documentation and manuals

Requirements:

Working information on office computerization items and PC peripherals, similar to printers and scanners

Information on network security practices and against infection programs

Capacity to perform remote investigating and give clear directions

Magnificent critical thinking and performing multiple tasks abilities

Client situated disposition

More information about this Desktop Support Engineer Job

Please go through the below FAQs to get all answers related to the given Desktop Support Engineer job

What are the job requirements to apply for this Desktop Support Engineer job position?
- Ans: A candidate must have a minimum of fresher as an Desktop Support Engineer

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), BA, BCA, BSc, 12th Pass (HSE)
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Desktop Support Engineer is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Desktop Support Engineer position?
- Ans: There are immediate 1 job openings for Desktop Support Engineer in our Organisation.