Desktop Support Engineer

NIA IT SOLUTION

0 to 1 Years

15000 - 30000 Monthly

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Posted: 31 Jan 23

Job Description

•Identifying hardware and software solutions.

•Troubleshooting technical issues.

•Diagnosing and repairing faults.

•Resolving network issues.

•Installing and configuring Hardware and software.

•Maintain work culture.

•Handle Disciplinary actions.

•Address user tickets regarding hardware, software and networking

•Walk customers through installing applications and computer peripherals

•Ask targeted questions to diagnose problems

•Guide users with simple, step-by-step instructions

•Conduct remote troubleshooting

•Test alternative pathways until you resolve an issue

•Customize desktop applications to meet user needs

•Record technical issues and solutions in logs

•Direct unresolved issues to the next level of support personnel

•Follow up with clients to ensure their systems are functional

•Report customer feedback and potential product requests

•Help create technical documentation and manuals

More information about this Desktop Support Engineer Job

Please go through the below FAQs to get all answers related to the given Desktop Support Engineer job

What are the job requirements to apply for this Desktop Support Engineer job position?
- Ans: A candidate must have a minimum of 0 to 1 year experience as an Desktop Support Engineer

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BCA, BE/B.Tech, BSc, CS
What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 30000 Monthly. The Salary will depend on the interview. This Desktop Support Engineer is a Full Time in Chennai.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Desktop Support Engineer is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Desktop Support Engineer position?
- Ans: There are immediate 15 job openings for Desktop Support Engineer in our Organisation.