Desktop Support Engineer Jobs Opening in NIA IT SOLUTION PVT LTD at Ameerpet, Begumpet, BTM, Bangalore, Chennai, Hyderabad

Desktop Support Engineer

NIA IT SOLUTION PVT LTD

0 Years

15000 - 30000 Monthly

Expired

Posted: 31 Mar 23

Job Description

We are looking for a Desktop Support Engineer to to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems.

Responsibilities:

Address user tickets regarding hardware, software and networking

Walk customers through installing applications and computer peripherals

Ask targeted questions to diagnose problems

Guide users with simple, step-by-step instructions

Conduct remote troubleshooting

Test alternative pathways until you resolve an issue

Customize desktop applications to meet user needs

Record technical issues and solutions in logs

Direct unresolved issues to the next level of support personnel

Follow up with clients to ensure their systems are functional

Report customer feedback and potential product requests

Help create technical documentation and manuals

Requirements:

Working knowledge of office automation products and computer peripherals, like printers and scanners

Knowledge of network security practices and anti-virus programs

Ability to perform remote troubleshooting and provide clear instructions

Excellent problem-solving and multitasking skills

Customer-oriented attitude

More information about this Desktop Support Engineer Job

Please go through the below FAQs to get all answers related to the given Desktop Support Engineer job

What are the job requirements to apply for this Desktop Support Engineer job position?
- Ans: A candidate must have a minimum of fresher as an Desktop Support Engineer

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BSc, CS
What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 30000 Monthly. The Salary will depend on the interview. This Desktop Support Engineer is a Full Time in Bangalore, Chennai, Hyderabad.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Desktop Support Engineer is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Desktop Support Engineer position?
- Ans: There are immediate 1 job openings for Desktop Support Engineer in our Organisation.