Job Description
- Prepare daily client infrastructure checklist.
- Work on process oriented ticketing tools to track all incidents till closure.
- Co-ordinate with US clientele to resolve their IT related queries & issues.
- Attending Desktop Hardware and Software related issues and tasks.
- Working knowledge of remote access: Remote Desktop and Virtual Private Network, andknowledge in DNS and DHCP.
- Ensure timely closure of the reported Desktop tickets/issues and update user.
- Hardware and Software upgrades/ back-ups.
- Performance of IT support duties as defined by the appropriate team lead.
- Network printer installation/configuration.
- Work in cohesion with all team members.
- Excellent written & spoken English communication.
- Flexible to work rotational shifts.
- Minimum Qualification:Graduation – B.Sc/ BCA/ B.E (Information Technology, Computer Science)If a BA/ B.Com/ B.E (Electronics & Communication) graduate, the candidate must have done.
- MCSA/ CCNA course/ certification.
- Work Experience: 2 - 5 years.
- Job Location: Millennium Business Park, Mahape, Ghansoli, Navi Mumbai
Job Particulars
Role others
Who can apply Experienced (2 to 3+ Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id379734
Job Category Diploma , BSc/BCA/BBM , Others
Locality Address
State Maharashtra
Country India
About Company
Advance Computer Services (ACS), has a proven track record as an IT services organization providing IT Managed Services & Business Process Consulting Services to US businesses, both large & small. To know more, please visit
Inspiroz – an ACS Company - We take a
unique approach for use of technology in schools. At Inspiroz, we solve charter
and independent schools’ technology challenges by providing unmatched expertise
through strategy, implementation and managed services. We partner with school
leaders and educators to improve the way technology is used to drive
transformational student outcomes and achieve operational goals. Our Customer
Promise is to be Helpful, Responsive & Entrepreneurial. To know more, please visit
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