Desktop Support Jobs Opening in Javin IT Services Private Limited at Mumbai
Job Description
Designation: Desktop Support
Selected intern's day-to-day responsibilities include:
1. Address user tickets regarding hardware, software and networking
2. Walk customers through installing applications and computer peripherals
3. Ask targeted questions to diagnose problems
4. Guide users with simple, step-by-step instructions
5. Conduct remote troubleshooting
6. Test alternative pathways until you resolve an issue
7. Customize desktop applications to meet user needs
8. Record technical issues and solutions in logs
9. Direct unresolved issues to the next level of support personnel
10. Follow up with clients to ensure their systems are functional
11. Report customer feedback and potential product requests
12. Help create technical documentation and manuals
1. Address user tickets regarding hardware, software and networking
2. Walk customers through installing applications and computer peripherals
3. Ask targeted questions to diagnose problems
4. Guide users with simple, step-by-step instructions
5. Conduct remote troubleshooting
6. Test alternative pathways until you resolve an issue
7. Customize desktop applications to meet user needs
8. Record technical issues and solutions in logs
9. Direct unresolved issues to the next level of support personnel
10. Follow up with clients to ensure their systems are functional
11. Report customer feedback and potential product requests
12. Help create technical documentation and manuals
Skill(s) required
Who can apply
Only those candidates can apply who:
are available for full time (in-office) internship
have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Perks
Number of openings
3
More information about this Desktop Support Job
Please go through the below FAQs to get all answers related to the given Desktop Support job
- What are the job requirements to apply for this Desktop Support job position?
- Ans: A candidate must have a minimum of fresher as an Desktop Support
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BE/B.Tech, BSc
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Desktop Support is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Desktop Support position?
- Ans: There are immediate 3 job openings for Desktop Support in our Organisation.
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeInternship / Projects
Job Id1819365
Job Category BSc/BCA/BBM , Tech Support
Locality Address
State Maharashtra
Country India
About Company
Javin IT Services Private Limited is a private incorporated company that was founded on 26 November 2015. It is classified as a non-government company and is registered at the Registrar of Companies, Mumbai. Its authorized share capital is Rs. 100,000 and its paid-up capital is Rs. 100,000. It is involved in software publishing, consultancy, and supply (software publishing includes production, supply, and documentation of ready-made (non-customized) software, operating systems software, business & other applications software, and computer games software) for all platforms.
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