Dialer Engineer Jobs in Mumbai - Epicenter Technologies Pvt. Ltd

Dialer Engineer
Epicenter Technologies Pvt. Ltd
Any Graduate, BE/B.Tech
2 to 3 Years
Dialer Engineer Jobs in Mumbai - Epicenter Technologies Pvt. Ltd
Last Date 17 Nov 2019
This Job is Expired

Epicenter Technologies Pvt. Ltd - Job Details

Date of posting: 18 Sep 19
Dialer Engineer

No.of position: 03 (Three) 

Work Location: Bhayander, Mumbai

Management skills:  
  • Analysing Skills
  • Problem Solving Technics
  • Good Communication and Interpersonal Skills
  • Good Email etiquettes
  • Good Team Player

Total Experience: 2 – 3 years

Age: 22 – 30 yrs

Education requirement: Graduate in any stream

Roles and responsibilities:
  • Day-to-day Dialer management (Agent, Campaign, Report, Recording & Problem Management)
  • Dialer Performance Optimization
  • Work closely with the Operations/WFM to understand strategy for programs.
  • Ensure all Dialer related issues/requests are addressed and escalated to concerned personnel / departments / vendors.
  • Perform daily checklist and review of logs generated by CIM systems.
  • Adhere to QMS and ISMS Policies and Procedures

Technical skills:
  • Should have at least 1 year of experience on dialer viz. Aspect, VICIDial, etc.
  • Basic understanding of Microsoft Office Tools viz. MS Office
  • ITIL and ITSM understanding

Job Summary

Job Type : Full Time
Job Category : IT/Software,1 to 3 Yr Exp
Hiring Process : Face to Face Interview
Who can apply : Experienced (2 to 3 Years)

About Epicenter Technologies Pvt. Ltd

Epicenter is a leading provider of Business Process Management Solution’s, founded in the year 2000 and began its operations in 2001. Epicenter is a joint endeavor of B. N. Kalyani - Chairman of the $ 3 Billion Kalyani Group, a leading industrial house in India, Ken Eldred - Co-founder of $ 35 Billion Ariba Technologies and Pravin Gandhi (Infinity Ventures) - Co-founder of the Hinditron group of companies which merged with Digital in 1988.
This Job is Expired
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Epicenter Technologies Pvt. Ltd recruiting Dialer Engineer Experienced(2 to 3 Years) candidates candidates nearby Mumbai.Epicenter Technologies Pvt. Ltd vacancies for Dialer Engineer is recruited through Written-test, Face to Face Interview etc.
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