Digital Relationship Manager Jobs in Bangalore - Proficient 360 HR Solution

Relationship Manager Duties and Responsibilities

• Maintain good relationships with clients so that the business can maximize the value of those relationships.
  
• Identify key contacts at potential client companies to establish and foster a relationship.
  
• Participate in one-on-one meetings with clients to explain services in an effort to guide their choices.
  
• Understand the problems and challenges of clients and identify ways the business could better address those needs.
  
• Ensure growth in the business by identifying new sales and business development opportunities.
  
• Monitor and assess activities of our competitors to proactively satisfy and retain our clients.
  
• Provide excellent service in order to maintain a positive reputation for the business.
  
• Resolve any customer complaints in a prompt and professional manner.
  
• Set revenue targets and then develop and execute a strategy to meet those.
  

• Ability to build, foster and maintain positive professional relationships.
  
• Devotion to high-quality customer service.
  
• Excellent interpersonal communication skills.
  
• Keen analytical and research abilities.
  
• Knowledge of relationship management best practices.
  
• Problem solving and conflict resolution capabilities.
  
• Willingness to develop an in-depth understanding of the business and related services.
  
• Bachelor’s degree in business, marketing, management, or related field.
  
• Outgoing and customer-oriented attitude.
  
• Revenue Targets: Achieve the monthly assigned revenue targets through effective cross-sales generating Fee income across Investment, Assets, Cards and Liability products. 
  
• Technical Skills - Effectively utilizes all applications, tools, and databases used to process transparent end to-end client support. 
• Proficient with systems related to Banking transactions and services 
  
• Controls - Strictly adheres to internal control policies. Ensure that the organization's activities are carried out in accordance with all regulatory, legal, and governmental regulations. 
  
• Customer Service and Sales - Up selling, cross-selling, providing regular market information and updates to the customers.
• Extremely efficient servicing of requests to create a superior customer experience. 
• Act as the Single Point of Contact for customer's Banking Requirements. 
  
• SALARY: 20K - 23K PM 
  
• WORK LOCATION: WHITE FIELD 
  
• PERFORMANCE BASED INCENTIVES' 
  
• GET ASSOCIATED WITH ONE OF THE REPUTED BANKS' 
  
• DAY SHIFT- 9 AM-6 PM (FIXED SHIFT)