Domestic BPO/Customer Care Executive Jobs in Pune - Coral Bling Services
Domestic BPO/Customer Care Executive
Coral Bling Services
Expired
Posted: 24 Mar 20
Job Description
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
Job Particulars
Role bpo telecaller
Education 12th Pass (HSE), Any Graduate
Who can apply Experienced (1 to 2 Years)
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id901932
Job Category BPO
Locality Address Viman Nagar
State Maharashtra
Country India
About Company
Coral Bling Services
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