Domestic Voice Process / Day Shift Jobs in Bangalore - Black And White Business Solutions
Domestic Voice Process / Day Shift
Black And White Business Solutions
0 Years 
Not disclosed 
Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 23 Aug 21
Job Description
Dear Candidate's,
Greeting from Black and White Business Solutions Pvt Ltd !!
Day Rotational Shifts
Roles and Responsibilities
Greet Customers in a courteous, friendly, and professional manner using agreed upon procedures.
Greeting from Black and White Business Solutions Pvt Ltd !!
Day Rotational Shifts
Roles and Responsibilities
Greet Customers in a courteous, friendly, and professional manner using agreed upon procedures.
- Clarify Customer requirements; probe for and confirm understanding of requirements or problem.
- Support Customers across Telecommunication, Financial Services & Healthcare vertical.
- Conduct needs-based selling by using non-scripted probing techniques to determine Customer needs and to offer the most appropriate product or service to address their needs. Candidate Profile
- Any Graduate Fresher OR Under-Graduate / drop out.
- Excellent verbal and written communication skills.
- Flexible with 24/7 Environment.
- Salary up to 30K & attractive Incentives amount.
- To provide best in class Customer support to customers over Voice.
- Take end to end ownership of customer issues reported.
- Research, diagnose and identify solutions to resolve customer issues..
- Document solutions in the form of knowledge base, notes and Articles and help build a robust knowledge base which can be referred in the future.
- Fresher or Experienced. Prefer Minimum 6 months of experience in International Customer support Inbound / Outbound Voice
- Graduate & under Grads freshers or experienced can apply
- Excellent in Verbal English
- Willing to work in Night Shifts
- Knowledge on PC, Excel & Good Typing.
Job Particulars
Role bpo telecaller
Education Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1295276
Locality Address Bannerghatta Road , Bommanahalli, BTM , Electronic City , JP Nagar
State Karnataka
Country India
About Company
Black And White Business Solutions
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