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Domestic Voice Process Jobs in Mumbai,Pune - Coral Bling Services

Domestic Voice Process

Coral Bling Services
experience-icon 0 to 3 Years
salary-icon Not disclosed
qualification-icon 12th Pass (HSE), Any Graduate
Expired

Posted: 21 Mar 20

Job Description

  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

Job Particulars

Education 12th Pass (HSE), Any Graduate
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id898777
Job Category BPO
Locality Address Chandivali , Viman Nagar
Country India

About Company

Coral Bling Services
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