DRA Certified Collection Executive Jobs Opening in Source-right at Mumbai-Others, Mumbai
DRA Certified Collection Executive
Job Description
Work location : Airoli (Mumbai),
Notice period : Immediate to 15 days.
Interested candidate can applyKey Responsibilities:
1. Debt Collection and Recovery:
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Contact customers with overdue accounts to remind them of outstanding dues through calls, SMS, emails, and field visits.
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Initiate and follow up on recovery actions for personal loans, credit cards, home loans, vehicle loans, and other financial products.
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Educate customers on the consequences of default and help them understand their payment obligations.
2. Negotiation and Payment Arrangements:
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Engage customers in dialogue to understand reasons for non-payment and financial distress.
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Offer suitable repayment solutions such as rescheduling, settlements, or restructuring of loans.
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Obtain and document commitments for repayment, ensuring follow-ups for adherence.
3. Field Visits and On-ground Recovery:
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Visit borrower addresses and business locations to conduct recovery efforts.
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Verify the customer’s current financial status and assess intent and ability to repay.
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Take legal or non-legal recovery steps as per the bank's protocols and guidelines.
4. Compliance with RBI and Internal Guidelines:
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Ensure that all recovery efforts strictly follow RBI regulations and the Code of Conduct for Debt Recovery Agents.
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Avoid rude, coercive, or illegal practices in the recovery process.
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Maintain full confidentiality of customer information and sensitive data.
5. Documentation and Reporting:
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Maintain detailed records of all customer interactions, payment commitments, follow-ups, and recoveries.
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Use recovery management tools, CRM, or field apps to update visit and call outcomes in real-time.
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Submit daily and weekly reports to the Recovery Manager or Team Leader.
6. Coordination and Teamwork:
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Coordinate with branch officials, legal teams, and credit officers to facilitate recovery actions.
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Escalate chronic defaulters to senior recovery or legal teams for further action.
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Participate in regular reviews, recovery drives, and performance meetings.
More information about this DRA Certified Collection Executive Job
Please go through the below FAQs to get all answers related to the given DRA Certified Collection Executive job
- What are the job requirements to apply for this DRA Certified Collection Executive job position?
- Ans: A candidate must have a minimum of fresher as an DRA Certified Collection Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE), Other Graduate
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This DRA Certified Collection Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the DRA Certified Collection Executive position?
- Ans: There are immediate 1 job openings for DRA Certified Collection Executive in our Organisation.
Job Particulars
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