E-commerce Catalog Manager Jobs Opening in Prayati homeware at Surat
E-commerce Catalog Manager
Job Description
Key Responsibilities
1. Product Cataloging
-
Create and manage product listings on online marketplaces such as Amazon, Flipkart, Meesho, Myntra, and company websites.
-
Upload accurate product information including titles, descriptions, bullet points, specifications, keywords, categories, pricing, images, and variations (size, color, etc.).
-
Ensure all listings are SEO optimized for visibility and aligned with marketplace content policies.
-
Update inventory, pricing, and offer details regularly to avoid mismatches or stock-outs.
-
Coordinate with the design/photography team for image uploads and quality checks.
2. Order Processing
-
Monitor and manage daily incoming orders across all platforms.
-
Coordinate with the warehouse or logistics team to ensure timely dispatch and delivery of orders.
-
Update shipping details and tracking numbers promptly on respective platforms.
-
Resolve order-related issues like cancellations, late dispatches, or shipping delays.
3. Claims and Returns Management
-
Track and process all returns, replacements, and refund requests raised by customers.
-
Coordinate with platform support (e.g., Amazon Seller Central or Flipkart Seller Hub) to handle claim disputes, lost shipment reimbursements, and return fraud cases.
-
Maintain records of returns and ensure inventory reconciliation at regular intervals.
-
Take proactive action to minimize return rates by ensuring product descriptions are clear and accurate.
4. Platform Compliance & Maintenance
-
Ensure product listings comply with platform guidelines and policies (category-specific or platform-wide).
-
Respond to marketplace notifications regarding suppressed listings, image rejections, pricing errors, etc.
-
Regularly audit and clean up listings to prevent penalties or account performance issues.
-
Coordinate with account managers or platform representatives for performance improvement and growth.
5. Reporting & Data Management
-
Maintain and update data in Excel sheets for inventory, product master, sales reports, return summaries, and more.
-
Generate and analyze performance reports such as sales trends, slow-moving products, high-return items, etc.
-
Use Excel formulas like VLOOKUP, pivot tables, data filters, and charts for efficient tracking and reporting.
6. Customer Support Coordination (if applicable)
-
Coordinate with customer service teams to address customer queries, reviews, or complaints.
-
Help in drafting or editing FAQs, responses, and standard replies to maintain good seller ratings.
More information about this E-commerce Catalog Manager Job
Please go through the below FAQs to get all answers related to the given E-commerce Catalog Manager job
- What are the job requirements to apply for this E-commerce Catalog Manager job position?
- Ans: A candidate must have a minimum of fresher as an E-commerce Catalog Manager
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This E-commerce Catalog Manager is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the E-commerce Catalog Manager position?
- Ans: There are immediate 1 job openings for E-commerce Catalog Manager in our Organisation.
