E Commerce Exective Jobs in Chennai - N2S Technologies Pvt Ltd

N2S Technologies Pvt Ltd - Job Details

• Learn about our products and service offering. Explain about our company   to the customer
• Monitor online customer feedback and be the main point of contact for all internal website queries.
• Create & maintain website content and and ensure all content is up to date and ensure all pages, products & prices on the site are correct, updated and in line
• with trading at all times.
• Capable to understand the customer requirements.
• Explain products or services and prices, and answer questions from customers.
• To give the proper response to the customer several E-commerce sites.
• And collect the enquires from Ecommerce Sites and contact the customer through phone calls.
• Making Live Text Chat in our Sites and providing a proper response to the customer about the price and product specification
• Send the product catalogue and specification, images regarding customers’ requirements through Live Chat or Via mail
• Maintain the all customer’s details on every day.
• On everyday follow all the customers and collect the current status about our orders and follow-up the customer till the end.
• Making the quotations and proforma invoice to customers follow the customers on covert to sales.
• Obtain customer information such as name, address, and payment method, maintain records of contacts, accounts, and orders and enter orders into computers.
• Obtain Names, Email, telephone numbers of potential customers from sources such as telephone directories and lists purchased from other organizations.
• Answer telephone calls from potential customers who have been solicited through advertisements.
• Schedule appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations.
• Maintain the daily, weekly, monthly enquiries
• The goal of help to company grows by bringing a customer and developing business.
• Manage all online activity in relation to traffic acquisition, sales, conversion and a/b testing and reporting
• Develop and implement an ecommerce strategy in order to improve the website performance

About N2S Technologies Pvt Ltd