E-commerce Executive Jobs Opening in CONTINENTAL HR SERVICES at Daryaganj, Delhi
Job Description
Job Summary:
We are looking for a highly motivated, detail-oriented, and digitally savvy E-commerce Executive to join our team. The E-commerce Executive will be responsible for supporting and managing the day-to-day operations of our online store(s), product listings, promotions, and customer experience. This role is integral to driving online sales performance, ensuring product visibility, managing content accuracy, and helping create a seamless user journey from browsing to checkout.
As an E-commerce Executive, you will work closely with marketing, design, logistics, and IT teams to ensure smooth operations and continuous growth of our digital sales platforms, including our official website and third-party marketplaces like Amazon, Flipkart, eBay, etc.
Key Responsibilities:
1. Online Store Management
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Oversee and manage the daily operations of the company’s e-commerce website and online marketplaces.
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Ensure product listings are accurate, complete, and optimized for search and conversion, including titles, descriptions, images, specifications, and pricing.
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Upload new product listings and remove discontinued items in a timely manner.
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Monitor stock availability and coordinate with inventory and warehouse teams to avoid overselling or stockouts.
2. Content Management
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Collaborate with the content and design teams to maintain a consistent and attractive visual appearance across the online store.
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Create and update banners, landing pages, promotional graphics, and seasonal content on the website.
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Ensure all product information and media are in line with brand guidelines.
3. Order & Customer Management
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Monitor and process online orders efficiently, ensuring smooth coordination with logistics and customer service teams.
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Track order fulfillment and ensure timely dispatch and delivery.
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Assist in resolving customer issues or inquiries related to orders, returns, shipping, and payments.
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Help implement systems to improve customer satisfaction and reduce cart abandonment.
4. Marketplace Optimization
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Upload and manage product listings on third-party platforms (e.g., Amazon, Flipkart, Myntra, eBay, etc.).
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Monitor performance metrics such as Buy Box, listing quality, and customer feedback.
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Ensure all content complies with marketplace standards and SEO guidelines.
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Handle promotions, sponsored product ads, and pricing strategies for marketplaces.
5. Sales Analysis & Reporting
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Track and analyze key performance indicators (KPIs) such as traffic, conversion rate, bounce rate, and average order value.
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Generate daily, weekly, and monthly sales reports to assess product performance and campaign effectiveness.
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Use tools like Google Analytics, Excel, or BI dashboards to derive actionable insights for improving sales.
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Identify trends and opportunities in user behavior and recommend optimization strategies.
6. Marketing Coordination
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Coordinate with the digital marketing team to support SEO, PPC, email campaigns, and influencer collaborations.
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Assist in planning and executing promotions, seasonal sales, flash deals, and coupons.
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Contribute ideas for digital marketing campaigns focused on driving traffic and increasing conversions.
7. Process Improvement & Innovation
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Identify gaps in the customer journey and suggest ways to enhance user experience.
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Monitor competitors' pricing, campaigns, and website features, and recommend improvements.
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Assist in testing new tools, plugins, and integrations to improve website functionality.
Required Skills and Qualifications:
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Bachelor’s degree in Business, Marketing, E-commerce, or related field.
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Proficient in using e-commerce platforms such as Shopify, WooCommerce, Magento, BigCommerce, or similar CMS tools.
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Familiarity with third-party marketplaces like Amazon Seller Central, Flipkart Seller Hub, or others.
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Basic knowledge of SEO, Google Analytics, and paid advertising platforms is a plus.
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Strong skills in Excel or Google Sheets, including basic formulas and data organization.
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Excellent organizational, time-management, and communication skills.
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Attention to detail with a focus on quality, accuracy, and consistency.
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Ability to multitask in a fast-paced, deadline-driven environment.
More information about this E-commerce Executive Job
Please go through the below FAQs to get all answers related to the given E-commerce Executive job
- What are the job requirements to apply for this E-commerce Executive job position?
- Ans: A candidate must have a minimum of fresher as an E-commerce Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BBS
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This E-commerce Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the E-commerce Executive position?
- Ans: There are immediate 1 job openings for E-commerce Executive in our Organisation.
Job Particulars
About Company
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