E-Commerce Executive Jobs Opening in Cosmo connect at Anand Vihar, Delhi
E-Commerce Executive
Job Description
Job Overview:
We are seeking an energetic and detail-oriented E-Commerce Executive to manage and optimize our online business presence across various platforms. The role requires strong organizational skills, a good understanding of e-commerce marketplaces, digital marketing awareness, and the ability to work with product listings, order tracking, and customer coordination.
The E-Commerce Executive will play a key role in driving online revenue, maintaining product data integrity, coordinating logistics, and enhancing customer satisfaction through timely communication and order handling.
Key Responsibilities:
1. Marketplace Management
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Upload and manage product listings on platforms such as Amazon, Flipkart, Meesho, Snapdeal, Jiomart, Shopify, WooCommerce, or other custom platforms.
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Ensure accurate product titles, descriptions, pricing, tags, and images are updated regularly.
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Monitor stock levels and coordinate with inventory or warehouse teams for real-time updates.
2. Order & Inventory Handling
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Track and process customer orders, returns, replacements, and refunds.
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Coordinate with logistics providers (e.g., Delhivery, Shiprocket, DTDC, Bluedart) to ensure timely dispatch and delivery.
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Update order statuses in internal systems and maintain clean inventory records.
3. Promotions & Campaign Management
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Coordinate with the marketing team to schedule promotions, seasonal sales, and platform-specific campaigns (e.g., Big Billion Days, Great Indian Sale).
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Apply discount codes, vouchers, or coupons as per promotional strategies.
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Analyze campaign performance and suggest improvements.
4. Customer Interaction & Support
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Respond to customer inquiries on marketplaces and ensure timely resolution of concerns or complaints.
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Handle queries related to product information, delivery timelines, return/replacement policies, etc.
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Ensure customer satisfaction through consistent communication and support.
5. Reporting & Analysis
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Maintain daily, weekly, and monthly sales reports using Excel, Google Sheets, or reporting tools.
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Track KPIs such as order volumes, return rates, best-selling SKUs, out-of-stock products, etc.
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Share insights on product performance and suggest data-backed changes.
6. Coordination & Vendor Communication
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Coordinate with sellers, suppliers, and in-house teams for product sourcing, packaging, and pricing decisions.
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Work with design teams for banners, product images, and promotional visuals as needed.
More information about this E-Commerce Executive Job
Please go through the below FAQs to get all answers related to the given E-Commerce Executive job
- What are the job requirements to apply for this E-Commerce Executive job position?
- Ans: A candidate must have a minimum of fresher as an E-Commerce Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This E-Commerce Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the E-Commerce Executive position?
- Ans: There are immediate 1 job openings for E-Commerce Executive in our Organisation.
Job Particulars
About Company
Delhi, Bangalore, Mumbai 
Freshers 
Salary not disclosed 
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10th Pass (SSC), 12th Pass (HSE)
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Diploma, BBA/BBM, 10th Pass (SSC), 12th Pass (HSE)
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Diploma, B.Com, BA, BBA/BBM, 12th Pass (HSE)
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Diploma, B.Com, BA, BBA/BBM, 12th Pass (HSE)
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Diploma, B.Com, BA, BBA/BBM, 12th Pass (HSE)
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10th Pass (SSC)
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Diploma, BBA/BBM, 12th Pass (HSE)
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1 to 3 Years
Salary not disclosed
12th Pass (HSE)
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1 to 2 Years
Salary not disclosed
12th Pass (HSE) 
