E - Commerce Voice Process - Day Shift - Hindi Mandatory Jobs in Bangalore - Black And White Business Solutions
Job Description
Dear Aspirants,
Openings for MNC in E - Commerce Process - PREFERABALY HINDI - DAY SHIFT
Minimum 1 year of Experience into BPO Voice Process is Mandatory
For more information Contact:
HR Spoorthy @9980003861Email : hr3861@blackwhite.in
*******************************Please Do Refer Your Friends***********************************
Openings for MNC in E - Commerce Process - PREFERABALY HINDI - DAY SHIFT
Minimum 1 year of Experience into BPO Voice Process is Mandatory
For more information Contact:
HR Spoorthy @9980003861Email : hr3861@blackwhite.in
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
*******************************Please Do Refer Your Friends***********************************
Job Particulars
Who can apply Experienced (1 to 3 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1130334
Job Category Tech Support
Locality Address Domlur , Koramangala , Marathahalli , Sarjapur Road , Whitefield
State Karnataka
Country India
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