E-travel Professional Jobs in Bangalore - Travix Leisure & Travel Pvt Ltd

E-travel Professional
Travix Leisure & Travel Pvt Ltd
Travix Leisure & Travel Pvt Ltd
Last Date 19 Mar 2018

Travix Leisure & Travel Pvt Ltd - Job Details

Date of posting: 18 Jan 18
  • Answer Inbound calls for all type of queries being asked by the Travix customers from across the globe.
  • Make outbound calls to the Airline, consolidator and suppliers for all business-related matters.
  • Provide correct and complete information to customer' s queries through inbound & outbound calls.
  • Maintain quality parameters like correct verbiages, adequate & relevant product information, empathy, politeness etc. on all type of calls.
  • Support customer on emails within the service level (24 hours)
  • Abide by the standard operating procedure of the company for any given task.
  •  Improve Sales on calls.
  • Provide quality service to the customer and focus on First Call Resolution to reduce Contact Ratio.
  • Direct contact with the customer for all type of online travel agency related issues like ticketing, a reissue of tickets, changes, cancellations, refunds, meal request, wheelchair request etc.
  • The same (above) functionality gets replicated to clarify queries with business partners, consolidators, Airline and suppliers.
  • Responsible for escalating to the relevant team in case of further assistance like refund, reissue etc.
  • Must understand the significance and results of providing services within the service level.
  • Must work on standard operating procedures made by the company and department.
  • Any Graduate.
  • IATA, MTA will be an advantage.
  • Proficient in English (Spoken and Written).
  • Result Driven.
  • Customer focused.
  • Teamwork.
  • Data-driven.
  • Can do mentality.

Hiring Process : Face to Face Interview

Job Role : Others

About Travix Leisure & Travel Pvt Ltd

Travix Leisure and Travels Pvt Ltd

About Travix India: Travix Leisure & Travel Private Ltd is part of Travix International BV, a Dutch company making online traveling easier for you; together with the best prices that is our drive! At Travix we are passionate about our online products; we sell flights, hotels, car rentals, entertainment and continuously improving our product portfolio. 

Travix is worldwide one of the largest online travel companies with an extensive portfolio of travel-focused websites operating under the brand names Cheap Tickets, Budget Air, Vayama, Vliegwinkel, Flugladen and GowithMax. We are active in over 28 countries and employ around 500 people. The annual turnover is the approximately U.S. $ 2 billion. We have 50M unique visitors and 4M transacting customer per year. Travix is a fast growing start-up type environment where innovators who execute thrive. 

We're constantly looking for new talent! Are you interested in working for a growing company, and looking for a challenging job in a Travel / e-Commerce environment? In that case, your new career step could be at Travix! Have a look at our JD posted in Naukri. Or get in touch with our Recruitment Team at
This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us

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Travix Leisure & Travel Pvt Ltd recruiting E-travel Professional fresher’s in Bangalore. The Travix Leisure & Travel Pvt Ltd vacancies for E-travel Professional is filled through Face to Face Interview etc.
Travix Leisure & Travel Pvt Ltd jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills . The candidates with M.Com, 12th Pass (HSE), MA, BSc, MCA, MEd, Vocational Training, PG Diploma, MSc, Certificate Course (ITI), M Phil / Ph.D, Diploma are selected to full fill the vacancies in Others job field. The fresher’s applying for E-travel Professional should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Travix Leisure & Travel Pvt Ltd recruitment, fresher’s are mostly chosen for the department Others. To learn more about the current jobs and other details, it is better to go through official site of Travix Leisure & Travel Pvt Ltd and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Travix Leisure & Travel Pvt Ltd and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.

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