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We are currently hiring an Ecommerce Manager who grows the e-commerce business by managing the platforms and global marketplaces by improving the customer experience, executing customer order fulfillment, and maintaining the digital platform. He/ She conducts data analysis to generate data-driven market insights and manages relationships with business partners. He/ She works in a fast-paced digital environment. He/ She ensures smooth operation in the e-commerce business. He/ She must be collaborative and results-oriented. He/ She must be technology-savvy and able to operate well under pressure.
· Coordinate order processing, delivery, and returns of customer orders.
· Manage Inventories
· Stock management
· Create new listings
· Implement new business collaboration plans.
· Implement the e-commerce activities.
· Manage the operations for good service.
· Manage the service quality and customer satisfaction.
· Monitor and maintain the proper functioning of the website.
· Operate and maintain existing IT networks based on the standard operating procedures.
· Promote good service performance.
· Track and report the business outcome of data-driven insights.
· You have prior experience in a similar role.
· You possess a solid understanding of e-commerce frameworks.
· You have a self-starter mentality with the ability to manage multiple projects in a fast-paced working environment.
· You have a high level of attention to detail including a proven ability to manage multiple, competing priorities simultaneously.
· You are a creative and strategic thinker
· Knowledge of eCommerce Platforms
· Selling on Marketplaces
· Search Engine Optimization
· Content Writing & Digital Marketing
· Data Analysis, Analytics
· Task Automation
· Up to Date with Technologies
· Microsoft Office
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