Ecommerce Operations Executive Jobs Opening in Jagdushah International Private Limited at C G Road, Ahmedabad
Job Description
Responsibilities include product listing and category management, ensuring accurate and optimized placement of products across relevant categories. The role also involves effective product category management to enhance user experience and support business goals. Additionally, the position requires active coordination with customers to address inquiries, provide assistance, and maintain strong customer relationships.
Key Responsibilities:
1. Product Listing and Catalog Management:
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Upload and manage product listings on various online platforms (e.g., Amazon, Flipkart, Shopify, WooCommerce, Magento).
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Ensure accurate and detailed information for all products, including titles, descriptions, specifications, images, and pricing.
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Optimize product listings for SEO to improve search visibility and conversion rates.
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Monitor listing performance and resolve errors or discrepancies.
2. Order Management and Fulfillment:
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Monitor daily incoming orders and ensure they are processed and dispatched on time.
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Coordinate with warehouses, suppliers, and delivery partners to ensure timely shipping.
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Track shipments and update customers or platforms on delivery status.
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Handle order cancellations, returns, and refunds as per company policy.
3. Inventory Management:
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Track inventory levels across all platforms and ensure stock availability.
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Coordinate with the procurement team or suppliers to replenish stock as needed.
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Avoid stockouts or overselling by regularly updating quantities on online portals.
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Maintain inventory accuracy by conducting periodic audits and reconciliation.
4. Customer Service Support:
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Address customer inquiries, complaints, or concerns related to products, orders, shipping, or returns.
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Ensure prompt and professional communication via email, chat, or call.
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Collaborate with internal teams to resolve customer issues and improve satisfaction.
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Monitor platform ratings and reviews, and respond appropriately to feedback.
5. Marketplace and Platform Coordination:
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Maintain relationships with account managers of online marketplaces.
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Stay updated with marketplace policies, guidelines, and promotional opportunities.
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Ensure compliance with platform standards to avoid penalties or delisting.
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Participate in promotional campaigns, deals, and flash sales as per the marketing calendar.
6. Reporting and Analytics:
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Generate and analyze sales, order, and inventory reports on a regular basis.
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Monitor KPIs such as order accuracy, shipping lead time, return rate, and customer satisfaction.
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Identify trends, operational bottlenecks, and areas for improvement.
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Support data-driven decision-making by providing actionable insights.
7. Payment and Reconciliation:
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Track payments received from online platforms and match them with sales.
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Identify payment discrepancies or delays and coordinate with finance or platform support.
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Maintain accurate records of invoices, settlements, and reconciliations.
8. Coordination with Internal Teams:
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Work closely with marketing, finance, warehouse, and tech teams for smooth operations.
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Ensure product campaigns, stock updates, and customer communications are aligned.
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Share feedback from customers or platforms with relevant departments.
More information about this Ecommerce Operations Executive Job
Please go through the below FAQs to get all answers related to the given Ecommerce Operations Executive job
- What are the job requirements to apply for this Ecommerce Operations Executive job position?
- Ans: A candidate must have a minimum of 0 to 1 year experience as an Ecommerce Operations Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM
- What are the salary requirements for this job?
- Ans: The salary range is between 12000 and 20000 Monthly. The Salary will depend on the interview. This Ecommerce Operations Executive is a Full Time in Ahmedabad.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Ecommerce Operations Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Ecommerce Operations Executive position?
- Ans: There are immediate 1 job openings for Ecommerce Operations Executive in our Organisation.
Job Particulars
About Company
Company is registered in Ahmedabad (Gujarat)
Ahmedabad 
1 to 3+ Years 
Salary not disclosed 
B.Com, BA, BBA/BBM
Ahmedabad
Freshers
Salary not disclosed
BBA/BBM
Ahmedabad
Freshers
Salary not disclosed
Diploma, BA, BBA/BBM, 12th Pass (HSE)
Ahmedabad
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B.Com, BA, M.Com, MA, BBA/BBM, MBA/PGDM, 12th Pass (HSE), BBS, MBS, Master in Marketing
Ahmedabad
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM
Ahmedabad
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM
Ahmedabad
0 to 3 Years
Salary not disclosed
Diploma, B.Com, B.Pharm, M.Com, M.Pharm, BBA/BBM, BE/B.Tech, MBA/PGDM, BSc, ME/M.Tech
Ahmedabad
2.5 to 3+ Years
Salary not disclosed
B.Com, BA, BBA/BBM, BBS
Patna, Chandigarh, Ahmedabad
1 to 2 Years
Salary not disclosed
Certificate Course (ITI), Diploma, B.Com, B.Pharm, BA, M.Com, M.Pharm, BBA/BBM, BSc, MSc, Vocational Training, M Pharma, Master in Marketing, Other Graduate, Other Post Graduate, Other Course
Ahmedabad
Freshers
Salary not disclosed
Diploma, B.Com, BA, BBA/BBM, 12th Pass (HSE)
Ahmedabad
Freshers
Salary not disclosed
B.Com(Business Analytics), B.Pharm, M.Com, M.Pharm, BBA/BBM, MBA/PGDM(international business, International Marketing), Ayurveda PG, D Pharma, M Pharma
Ahmedabad
0.6 to 3 Years
Salary not disclosed
BBA/BBM
Ahmedabad
Freshers
Salary not disclosed
B.Com, BBA/BBM
Chandigarh, Ahmedabad, Pune
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM, BSc
Ahmedabad
Freshers
Salary not disclosed
B.Com
Ahmedabad
Freshers
Salary not disclosed
BA(English), BBA/BBM, BCA
Ahmedabad, Rajkot, Surat
Freshers
Salary not disclosed
BBA/BBM
Ahmedabad
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM, BBS
Ahmedabad
0 to 1 Years
Salary not disclosed
B.Com, BBA/BBM, BSc
Ahmedabad
Freshers
Salary not disclosed
BBA/BBM, BE/B.Tech, BSc 
