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Education Credentials Specialist Jobs in Gurgaon - ApplyBoard

Education Credentials Specialist

ApplyBoard
experience-icon 1 to 2 Years
salary-icon Not disclosed
Expired

Posted: 23 Jun 20

Job Description

The Role
We are looking for a detailed oriented, research driven and customer centric Education Credential Specialist to join our growing Customer Experience team and take our company and platform to the next level!
Responsibilities
  • Respond to requirements inquires coming from internal groups in a timely manner
  • Research and document admission requirements and education credentials for new programs
  • Research and update admission requirements for existing programs
  • Provide ideas about how to maximize accuracy and response times
  • Analyze the impact of inaccurate admission requirements and documenting lessons learned
  • Review all cancellations/rejections and provide an action plan on next steps
  • Create new knowledge base articles and communicate them to our KB team
  • Review accuracy of the existing knowledge base articles and take appropriate action with KB team
Preferred Qualifications
  • 1-2 years experience in education credential evaluation
  • Minimum Associates Degree (Bachelor Degree preferred)
  • Experience using Google and Office Suites, Microsoft Access, Adobe Acrobat, Basecamp
  • Ability to work independently to complete data entry tasks and maintain up-to-date records of program requirements
  • Exceptional interpersonal, verbal, and written communication skills
  • Aptitude for prioritizing tasks with an attention to detail
  • Experience with international travel or education documentation, considered an asset Experience in data analysis, considered an asset
What We Offer
  • The opportunity to have an impact on a product that is positively affecting change to thousands of students lives every day
  • Working alongside a brilliant and globally diverse team that is the fastest growing in the Waterloo region
  • Great compensation and benefits package to keep you healthy and happy!

Job Particulars

Role others
Education Any Graduate
Who can apply Experienced (1 to 2 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id947992
Job Category Others
Locality Address
Country India

About Company

About ApplyBoard 

ApplyBoard is an online platform that empowers students around the world to access the best education. Connecting international students, recruitment partners, and academic institutions, we simplify the study abroad search, application, and acceptance process.

Founded in 2015, we have built partnerships with over 1,200 primary, secondary, and post-secondary schools, and work with 3,500+ recruitment partners to drive diversity on campuses across Canada and the United States. To date, we have assisted more than 80,000 students with their educational journey. Together, we will achieve our mission of educating the world. In November 2019, ApplyBoard was named the fastest-growing technology company in Canada by Deloitte, ranking #1 on the Technology Fast™ 50.

Our Team

Our team of over 430 ApplyBoardians and growing, is just as diverse as the customers we support. Comprised of 27 nationalities, 53 languages spoken, and 50/50 gender parity, diversity is fostered and celebrated. ApplyBoard is headquartered in Kitchener, ON Canada, with representatives in 20 countries including India, Bangladesh, Nepal, Pakistan, Vietnam, the Philippines, the United Kingdom, Mexico, Brazil, and China.
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