Email Support Operations Executive Jobs Opening in Seamless Online Services Private Limited at Yeshwantpur, Bangalore
Email Support Operations Executive
Job Description
Overview
We are looking for a highly organized and detail-oriented Email Support Operations Executive to manage backend operational tasks, primarily through email communication, MIS maintenance, and document coordination. The ideal candidate will have experience in handling email queries, managing reports, coordinating with RTOs, insurers, and financiers, as well as supporting day-to-day administrative and accounting functions within the automobile industry.
This role is critical for ensuring smooth after-sales operations, proper documentation, and efficient client communication.
Key Responsibilities
1. Email & Client Support
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Handle email communication with customers, financiers, insurance companies, and RTO offices.
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Respond to client queries related to vehicle registration, insurance transfers, and documentation.
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Maintain professional communication etiquette and ensure timely responses to all incoming emails.
2. MIS & Weekly Reporting
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Create and maintain MIS (Management Information Systems) for tracking vehicle deliveries, insurance status, RTO submissions, and financial transactions.
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Prepare and submit weekly reports on operations, pending tasks, and closure status.
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Monitor and update internal dashboards regularly for management review.
3. Documentation & File Maintenance
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Maintain accurate and up-to-date records of:
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Vehicle registration documents
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Insurance transfer papers
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Loan/financier paperwork
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RTO files and receipts
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Ensure all hardcopy and digital files are properly categorized and accessible for audit or customer service needs.
4. Bookkeeping & Accounting Support
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Assist in basic bookkeeping tasks, such as data entry of invoices, receipts, and vouchers.
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Support the accounting team in GST reconciliation, tax entries, and documentation.
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Coordinate with accountants for proper filing and reporting of financial transactions.
5. Insurance & RTO Coordination
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Coordinate with insurance providers to manage policy issuance, transfers, and renewals.
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Follow up on RTO submissions, registration certificates, number plate issuance, and ownership transfers.
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Track and resolve delays or discrepancies in RTO services with appropriate escalation.
6. Financier & Loan Process Support
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Communicate with vehicle financiers or NBFCs for loan document processing, disbursement status, and NOC collection.
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Maintain updated records of EMI schedules, vehicle hypothecation details, and release status.
Required Skills and Qualifications
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Strong proficiency in Microsoft Excel (data entry, formulas, MIS reports).
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Good communication skills, especially written email etiquette.
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Familiarity with basic accounting, GST, and documentation procedures.
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Ability to manage multiple client communications and follow-ups simultaneously.
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Experience or knowledge in automobile dealership operations, RTO processes, and insurance is a plus.
More information about this Email Support Operations Executive Job
Please go through the below FAQs to get all answers related to the given Email Support Operations Executive job
- What are the job requirements to apply for this Email Support Operations Executive job position?
- Ans: A candidate must have a minimum of fresher as an Email Support Operations Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Email Support Operations Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Email Support Operations Executive position?
- Ans: There are immediate 1 job openings for Email Support Operations Executive in our Organisation.
Job Particulars
About Company
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