Email/Voice process Jobs in Pune - Avenues Consulting

Email/Voice process
Avenues Consulting
Pune(Shivaji Nagar )
0 to 1 yrs
15000 - 24000 Monthly
Avenues Consulting
Last Date 15 Nov 2020
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Avenues Consulting - Job Details

Date of posting: 16 Sep 20

We have an exciting opportunity with a Boutique CA Firm

Position:- Email/Voice process

Experience:- 0- 1 year

Qualification:- Min 12th Pass

Location:- Pune

Roles & Responsibilities:-

·         Resolving customer query/complaints of the customers through inbound calls

·         Escalate cases as per escalation matrix given by the respective manager on scenarios wherein immediate resolution cannot be given to the customer to win customer confidence

·         Daily interaction with reporting manager to understand the performance baseline & the ways to achieve the important metrics which are critical to business

·         Efficiently & effectively navigate the website, CRM, and other systems & technologies provided by Client.

·         Provide an excellent level of customer service driven by professionalism, timeliness and accuracy. Ensure targets for service levels, quality and customer satisfaction are achieved

·         Support the Team Leader in the practical day to day management and control of customer service

·         Other duties from time to time that may be assigned


Desired Candidate Profile

·         Minimum 10+2 /diploma from a recognized Board

·         Working knowledge of Basic Computers with a fair knowledge of MS Word and Excel

·         Ability to draft a letter with proper grammar, content, format

·         Good communication skills is a must

Job Summary

Job Type : Full Time
Job Role : BPO / Telecaller
Job Category : BPO
Hiring Process : Face to Face Interview
Who can apply : Freshers and Experienced (0 to 1 yrs )

About Avenues Consulting

Avenues Consulting
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This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
10th Pass (SSC)
12th Pass (HSE), Any Graduate
12th Pass (HSE), Any Graduate
Telesales Executive
B.Com, BA, BCA, BSc
BPO, Banking

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Avenues Consulting recruiting Email/Voice process Experienced(0 to 1 yrs) candidates candidates nearby Pune(Shivaji Nagar ).Avenues Consulting vacancies for Email/Voice process is recruited through Written-test, Face to Face Interview etc.
Avenues Consulting Company recruits a lot of Experienced(0 to 1 yrs) candidates candidates every year based on the skills BPO, Banking. The candidates with BBA/BBM, BSc, BCA, BSW, BEd, BFA, B.Com are selected to full fill the vacancies in BPO / Telecaller job field. The candidates nearby Pune(Shivaji Nagar ) can apply for Email/Voice process position in Avenues Consulting. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Avenues Consulting recruitment, candidates are mostly chosen for the department of BPO / Telecaller . To learn more about the current jobs and other details, it is better to go through official site of Avenues Consulting and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Avenues Consulting and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Avenues Consulting and near your city and get a secured career.