Embedded Systems Engineer Jobs Opening in KYNDRYL SOLUTIONS PRIVATE LIMITED at Gautam Buddha Nagar
FEATURED JOBMS Engineer
organization.
Job Description
Key Responsibilities
Remote Desktop and Windows Support: Provide remote desktop support and resolve technical issues for Windows-based systems. This includes managing and troubleshooting Windows 10/11 and update management.
Microsoft 365 Support: Troubleshoot and resolve issues with Microsoft 365 applications, including Outlook, Teams, OneDrive, SharePoint, and Excel (covering formulas, file corruption, performance issues, and add-ins).
Collaboration Tools: Assist users with MS Teams issues, such as calls, meetings, file sharing, and guest access.
Infrastructure and Network: Resolve shared drive (network drive) access, mapping, and permission errors. Basic networking tasks like LAN configuration, IP configuration, and troubleshooting for Wi-Fi and VPN connectivity are also involved.
Application Support: Support connectivity problems for applications like SAP, including login and access issues.
Help Desk Operations: Escalate complex problems to higher-level technical teams when necessary.
