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Emergency Response Officer Job in GVK EMRI at Chennai
Job Description
- Logging in logging out as per roster/shift timings.
- Attending to minimum number of calls as specified by the process on a daily basis.
- Ensure adherence to process and quality norms while taking calls.
- Keep one self updated on process knowledge through support of team leads.
- Participate in daily/weekly huddles when conducted.
- Participate in teambuilding and process development activities.
- Upskilling / upgrading process knowledge through Process Training & Soft skills sessions.
- Cooperate with team leads for process enhancements or individual development.
- Abide/adhere to ERC Floor policy, ERC process guidelines, HR Policies.
- CO-DOs at no time will take decisions which involve process deviation but escalate the same to the TL on the floor.
- Achieve a minimum threshold (as set by the process) on Process Knowledge test (PKT) monthly.
Job Particulars
Role others
Education M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id430724
Job Category BSc/BCA/BBM
Locality Address
State Tamil Nadu
Country India
About Company
GVK EMRI 108 Emergency Service
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