Emergency Response Officer Jobs in Chennai - GVK EMRI

Emergency Response Officer

GVK EMRI

0 Years

8000 - 11500 Monthly

Expired

Posted: 05 Jun 18

Logging in logging out as per roster/shift timings.
Attending to minimum number of calls as specified by the process on a daily basis.
Ensure adherence to process and quality norms while taking calls.
Keep one self updated on process knowledge through support of team leads.
Participate in daily/weekly huddles when conducted.
Participate in teambuilding and process development activities.
Upskilling / upgrading process knowledge through Process Training & Soft skills sessions.
Cooperate with team leads for process enhancements or individual development.
Abide/adhere to ERC Floor policy, ERC process guidelines, HR Policies.
CO-DOs at no time will take decisions which involve process deviation but escalate the same to the TL on the floor.
Achieve a minimum threshold (as set by the process) on Process Knowledge test (PKT) monthly.