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End User Computing Jobs in Mumbai - NewGen IT

End User Computing
NewGen IT
Mumbai(Alibaug , Andheri East , Andheri West , Bandra East , Bandra West )
20000 - 35000 Monthly
NewGen IT
Last Date 28 Jun 2020
This Job is Expired

NewGen IT - Job Details

Date of posting: 29 Apr 20

Hi,

Please find the below JD of EUC position.

B.Tech preferences and if not B.Tech certificates required.

Should be comfortable with 24*7 shift

Night shift allowances are extra.

 

END USER SUPPORT - MUMBAI

Incident Management 

End User Support (Desktop, Laptop, Printers and Scanners)

Antivirus Management - End User 

Patch Management - end User

Support Window -12*6 

Location - Mumbai 

 

Scope of Services: Deployment of Onsite L1+ Engineer to Provide Labour only Support to IEX End users in  Mumbai 12hours x 6 days

 

  • FTE will understand and managed the technical issues of end users (remote or onsite) and resolve the issues related to EUC devices, Windows-based operating environment, specifically in Word, Excel, PowerPoint, Outlook and Office 365 Apps, Active directory.

  • Managed the ticket queue and provide support as per the high urgency tickets.

  • For parts requirement, Engineer shall intimate to customer nominated technical lead.

  • Engineer will have to work closely with the customer nominated technical lead and maintain the good interpersonal and good relations with the end users.

  • Adhere to the SLA set as per the role defined and as per e engineer will provide support as per the Severity / Priority level assigned or communicated .

 

Onsite engineer in Mumbai can also do the following in consultation .

o Installation, Backup, Restoration and Troubleshooting of Microsoft SQL & Postgres.

o Installation and troubleshooting of Visual Studio and all Inhouse developed Application etc.

o Should have knowledge and hands on with RHEL (Installation, Troubleshooting etc.)

o VM creation and installation on hyper v (initial level).

o 1st level network troubleshooting.

o Day to day critical service health check.

Job Summary

Job Type : Full Time
Job Role : Others
Job Category : Others
Hiring Process : Face to Face Interview, Telephonic Interview
Who can apply : Freshers

About NewGen IT

NewGen IT
This Job is Expired
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com

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NewGen IT recruiting End User Computing candidates nearby Mumbai(Alibaug , Andheri East , Andheri West , Bandra East , Bandra West ).NewGen IT vacancies for End User Computing is recruited through Written-test, Face to Face Interview etc.
NewGen IT Company recruits a lot of candidates every year based on the skills . The candidates with BE/B.Tech are selected to full fill the vacancies in Others job field. The candidates nearby Mumbai(Alibaug , Andheri East , Andheri West , Bandra East , Bandra West ) can apply for End User Computing position in NewGen IT. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the NewGen IT recruitment, candidates are mostly chosen for the department of Others . To learn more about the current jobs and other details, it is better to go through official site of NewGen IT and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of NewGen IT and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in NewGen IT and near your city and get a secured career.