Escalation Specialist jobs - Pune - Onsitego - 3 to 5 years of experience - 16 December 2020
FEATURED JOBEscalation Specialist
Onsitego
Expired
Posted: 16 Dec 20
Job Description
·
Act as a one
point of contact for stores escalations
·
Respond to
customer complaints directly as well as help customer service representatives
(CSDs) at stores in resolving complaints
·
Collaborate with
the Contact Center team and service teams at Onsitego for resolutions regarding
customers’ issues, product problems, serious questions and other general
client concerns
·
Address service
problems by clarifying the customers’ complaint; determining the cause
of the problem; selecting and explaining the best solution
to solve the problem;
expediting correction or adjustment; following up to ensure resolution
· Be the Onsitego relationship manager for the customer and store CSDs
Job Particulars
Role bpo telecaller
Education 12th Pass (HSE)
Who can apply Experienced (3 to 5 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1069122
Job Category
Locality Address Akurdi , Aundh , Balewadi , Baner , Bavdhan , Bhosari , Bibvewadi , Bund Garden Road , Camp Area , Chandan Nagar , Chinchwad , Dange Chowk , Deccan Gymkhana , Dhole Patil Road , East Street , Erandwane , F.C. Road, Fatima Nagar , Hinjewadi , J.M. Road , Kalyani Nagar , Karve Nagar , Katraj , Khadki , Kharadi , Kondhwa , Koregaon Park , Kothrud, Lonavala , Magarpatta , MG Road , Nagar Road , NIBM Road , Nigdi, Old Mumbai-Pune Highway , Pimple Nilakh , Pimple Saudagar , Pimpri , Sadashiv Peth , Salunkhe Vihar Road , Sassoon Road , Satara Road , Senapati Bapat Road , Shivaji Nagar , Sinhgad Road , Swargate , Viman Nagar , Vishrantwadi , Wagholi , Wakad , Warje , Yerawada , Pune-Others
State Maharashtra
Country India
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